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December 2023 by Joyce Midgett
Not very happy at all. Got a new phone which was ok but also got a watch to go with phone. Charged it and it only lasted 3 hours. Took it back and the new one did the same thing. So I took it back and canceled my contract and they had the nerve to charge me a 20.00 restock free for something that did not work. One lady that work there was really sarcastic to me too. I will not go back there.
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November 2023 by Stacy Vasilak
The staff is fantastic! Pleasant, friendly, helpful.. KC did a great job! Sidney the manager was helpful! And Janay was knowledgeable and was able to help solve my case problem! Great service! Great people! My favorite TMobile location!!!
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November 2023 by Sam K
KC was wonderful to work with! He answered all of our questions and got us upgraded in no time! The manager was also so sweet with helping us find a case that would work with a different phone. Highly recommend coming to this store the service was excellent!
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November 2023 by Emmers Clark
I went and got a new phone today after having problems for over a year with mine KC made the process super easy and explained all the breakdowns when it came to financing. Highly recommend him along with Sydney the manager if you need any help with your T-mobile plan they’re the location for sure
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November 2023 by Adam Valentine
Melvin is hands down the best sales rep I have had the pleasure of doing business with. To say it's rare these days to find good employees is an understatement and he went above and beyond far exceeding expectations!!! Thanks Melvin!
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October 2023 by Carol Annhan
Outstanding CS. There was a problem with unfreezing my credit report (had no idea anything was frozen, because I hadn’t). 3 hours tending to my issues, I was ready to give up, but Cassy and Rick were not. They skipped their lunch to help me through it and complete my order. So patient and kind. Wow is all I can say. You don’t find employees like that anymore and you don’t find personal customer service either! I am coming back to try tMobile internet. They won me over! ?
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September 2023 by Ashley
Excellent customer service. Rick was extremely helpful and took his time to transfer all my data from multiple devices. 5 stars for this location and sales person!
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August 2023 by Peter Bracket
Experts in this store went above and beyond ensuring my purchase was right for my needs.
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August 2023 by Roxanne Nolan
Very nice ans clean.
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August 2023 by Dead Man
Aaron is the man , t mobile almost lost my business then i went to the crown point stoor and took care of the problem.. good experience would recommend..
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August 2023 by Minnye Jones
Excellwnt service. Highly recommend over the Merrillville store.
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July 2023 by Robert L. Burns
Nice staff. Helped me a lot.
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July 2023 by Louis Hinojosa
Everything was Great, Martin was outstanding!!!
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July 2023 by Tommy Penson
Very nice people
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July 2023 by Mirko Matijevic
Excellent service