Strack & Van Til is a well-stocked grocery store known for its cleanliness and helpful associates. Customers appreciate the wide variety of choices, especially in the hot foods department, where meals are prepared fresh for later reheating. The store offers good deals on meats, particularly when using digital coupons and watching for sales. However, some feel the prices can be higher compared to competitors, making it less ideal for weekly shopping. While the store layout has been criticized for its outdated design, forcing customers through a significant part of the store, many still find it a convenient stop for quick purchases, especially for flowers and fresh sushi. Customer service experiences vary; while some have reported issues with phone interactions and rude employees, others have had positive experiences with in-store staff. Overall, Strack & Van Til is regarded as a great neighborhood grocery store worth visiting, despite some areas needing improvement.