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October 2023 by karen powell
We went to get our car fixed. The transmission is out. It is under warranty but they won't work with our warranty. Said we will have to to take it to greenwood indiana. ( where we bought it.)Thankfully courtsey Ford said they will help us.
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October 2023 by kimberly greene
The people were absolutely great. Ethan was our salesman and you couldn't ask for better. Definitely we are lifelong customers now. Thank you all so much.
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October 2023 by Kendra O'Neil
We recently purchased my 2023 Expedition Max from Heartland Ford and had privilege of working out a deal that worked for us. I definitely recommend doing business with Heartland Ford and the wonderful owners.
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August 2023 by Chad Porter
Very nice to deal with a small dealer as Mike the owner took the time to show my son how everything in the car works before we left with the car. Will definitely look back at Heartland Ford again when we are ready for another vehicle.
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July 2023 by Jake Wolfe
Great help in the service department. They are quick and knowledgeable. Mike has a great team and they will work With you to get your vehicle fixed honestly. They workHard and take pride to get you in a vehicle you can afford and that you want—no pressure; just good down-to-earth people running an honest business in a small community.
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June 2023 by George Hamand
Small town dealership with the ability to get you what you want either off a lot or used and also if you're ordering
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June 2023 by Michael Brooks
I had a great experience at Heartland Ford. Mike Potts gave us a great deal on our new Expedition.
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May 2023 by Henry Schmitt
Great experience. Nice people. Mike Potts is a very nice person who went out of his way to help me get the truck I was looking for. Also, he was very helpful explaining all the features of my Ranger when it arrived. He also signed me up for Ford Pass. Very pleased indeed.
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May 2023 by Tim Fowler
Mike and his staff did a great job getting us the right vehicle and made the purchase simple and easy. It was a great experience! Thank you to everyone a Heartland!
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April 2023 by Dan Foster
Mike, family, and staff are simply the best! Some of the most honest people in the business. A 14-month process was frustrating but Mike kept in contact, answered questions (and I had many)! No pressure for add-ons, extras, etc…no hassles, no gimmicks, just honest people! Don’t overlook smaller dealerships, these people do things the right way or they will not remain in business! Read many of these reviews and you’ll find honesty as a common theme! Thanks, Mike and Heartland Ford for working to get my 2023 Maverick Lariat Lux! I love it!!
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April 2023 by Vickie Schulz
Heartland Ford repaired our vehicle when it lost oil pressure while traveling from Minnesota to Tennessee. To make a long story short, Dave and his crew got us set up with our Ford warranty people and then proceeded to repair our vehicle. As we had to leave the car there and continue to TN, we never worried about its safety. When repairs were completed, Ford had it transported back to Minnesota and thanks to the Heartland service department, it is running great!Your kindness and great work is truly appreciated.
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April 2023 by everett schulz
We were traveling from MN to TN to help our daughter. Our Ford ECOSPORT lost oil pressure on I-74 on the Indiana border. We pulled into a convenience store and contacted our Ford Roadside Assistance. As it was a Sunday, it took a while to find a tow truck and we finally ended up at Heartland Ford, Covington IN. After spending the night in a motel, we went to meet Dave and his mechanics. Dave got us on the correct path with Ford Customer Service and our car’s repairs were fully warranted. The crew worked to diagnose our issues, and put in a new power train and motor. All of this took several weeks and we were not worried about leaving our vehicle with “strangers.” Heartland Ford is a great dealership and I would recommend them to everyone. Thanks to Ford Motor Co. and their service representative, Carletta, for honoring our warranty and providing us with knowledgeable updates on our vehicle. This was a very bad situation with a happy ending because of good people. Thanks to you all and FORD!
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March 2023 by Chris Yoos
I ordered my 2022 Shelby GT 500 Heritage Edition from Heartland Ford on Nov 16 2021 the 1st day the order banks opened for the 22s. Let me tell you it was the best car buying experience ever! I was given updates along the whole process and all of my questions were answered within minutes every time! I traveled from NC to Indy for the delivery in late August of 22 & will do it every time I buy another Ford product .Mike, Ethan and John made it so easy! Honest people and an honest true family business with NO SURPRISES ! I have been doing business with Mike for over 10 years and value what has turned into a friendship. I look forward to my next purchase with Heartland Ford. We love you guys!! I HIGHLY RECOMMEND HEARTLAND FORD for your Ford vehicle purchases and Ford Premium Care Extended Warranties !!
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February 2023 by alan wait
Great place to buy a car or truck. No pressure and great people to help you find exactly what you are looking for.
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January 2023 by Andrew Edington
We came all the way from Atlanta, Georgia to buy a new F-150 from Heartland Ford. We highly recommend this dealership. Good, honest people and fantastic customer service!
