10AM - 5PM
4002 Western Ave“I have always been pleased with Cricket, and the service they have given me and my smartphones. I live in Richmond, so normally I go there. Recently, the boy who has helped me.since I came to Cricket left to take another job. There has been new help there, and they have been able to help me, but one boy couldn't help me when I was having problems with my portable phone charger. I tried to explain the problem to him, but he treated me like I didn't know what I was talking about. I was in a bind and needed help, because I didn't whether the problem was the charger or the cord. I go down to Connersville many times, and I knew there was a Cricket store there, so I decided to go over there to see if they could help me. I went there, and I was helped by a girl, I believe her name was Anna. I explained the problem, and she listened to me. She eventually figured out the problem was both the charger and the cord. She was able to help me find a new charger and cord, and we made sure they worked with my phone, and they did. I was so happy with the service she gave me, and I don't regret making the drive out of town for service I should have gotten in Richmond. I will continue to go to Richmond, but if I am ever in this situation, I know where to go.”
“My experience was absolutely amazing. The young man that helped me with transferring my service was completely professional yet fun and easy to talk to! I can’t wait to see what this company has to offer in the future! Thank you, Verizon wireless.”