Ive been a lifelong customer of this bank, but this year has had alot of terrible changes, and it shows in the reviews. I am currently shopping other institutions.
July 2022
Horrible customer service. Random charge shows up and I am now on hold for more that 2 hrs with their fraud service. Call them and they can't do anything other than direct you to a phone number that is automated and they never answer. Looking for a new bank now!!!
December 2021
Customer service doesn't have the same answer. Was told one thing by a rep and told another thing by a second rep. Not happy at all with this bank!
Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart® locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC.
