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April 2024 by Jason Caneer1
Bought pool and hot tub last year. Pool hose from pump had a split. Went to store to get a new one. Not under warranty. They had one hose in the whole place. Glad I only needed one. I smiled when he said they only had one. Not because I was happy, but because it's so typical now a days. $40.00 for 1 new hose. Bought two more from Amazon for 28.00 for both.
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March 2024 by Bryan Keene
Daniel and his team did a great job getting my new liner installed. Very happy I chose these guys.
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October 2023 by Jenny Hoskins
Great service
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July 2023 by Jerry Jacobson
Had pool water tested, got the chemicals needed, and gave me instuction on how to apply chemicals.Couldn't be more happy with the service I received. Kids will be swimming tomorrow!
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June 2023 by Lionel Smith
Very organized, on time, hel0ful
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May 2023 by Tina Fox
Had to ask about pricing which can be annoying.
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May 2023 by Kathy Hutsen Baumgart
Annual Customer Appreciation Day, Ben does a great job thanking everyone. Great staff!
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May 2023 by Joyce Sipes
A great service team! All so polite and answered any questions. Daniel kept me updated on progress and timeline. They take pride in doing the job right.Services: Cleaning
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May 2023 by Jeremy Fletcher
We've been customers with R2R for nearly five years. Zack and the staff are very pleasant, knowledgeable, and professional. You can't go wrong with them!Services: Fiberglass swimming pool construction
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May 2023 by Kim N.
Run far and fast! I had a new pool liner put in 2 years ago, this would be the third season. We have had nothing but problems and leaks around lights and the pool steps. The installation process was beyond frustrating . Now our pool liner has collapsed on one side . There is apparently a new owner who repeatedly ignored our phone calls and basically wants no part of this. To solve the problem- we had to find another pool company to come clean up this company's mess!
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April 2023 by Stacy McMullen
Zack is always helpful. I’ve been coming here for years and he always asks about my family. He knows my pool and spa well and advises accordingly.Service: Swimming pool water analysis
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March 2023 by Richard Anderson
I rarely fill out reviews, but in this situation it was a must. By far and away this was one of the best construction experiences I have had. If you are thinking about having a pool built, there is no other company I would recommend other than Raft to Rafters. Every part of the experience from the quality of the work, the communication, and the timeliness of the pool construction was exceptional. All of their employees are professional and extremely adept and knowledgeable at their jobs. They will make sure throughout the process you are happy with the work and it is done with precision and care. They did a great job, my wife and I couldn’t be happier.Services: Inground pool installation
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March 2023 by Toni Held
They were prompt and courteous and fixed the problem.Service: Hot tub equipment repair
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March 2023 by Teresa Weichman
We bought a new house and wanted to add an after market automatic cover. When the company came to install the cover, our pool was completely full of algae. When I called Raft to Rafters for help they came right away, treated our pool and cleaned it as best they could without the filter being operational due to winter closing. If not for their expertise our new automatic cover would have been ruined before we ever got to use it.Service: Swimming pool water analysis
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March 2023 by Catherine Terry-Elstun
Met with Zack to tell us about their products. We are looking for a hot tub. He showed us around and pointed out the spas that would fit our needs. He is very knowledgeable of all the products. He is a friendly man who made us feel welcomed.
