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November 2023 by Donna Stutz
Karen was our sales representative and she was very nice and she knows her business and how to treat customers. I would highly recommend any one looking for mattresses and accessories to go to her!
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November 2023 by Ray Eld
Both salespeople were pleasant to work with and seem to be very knowledgeable and not high pressure. If they would of been high pressure I would of walked no matter what.
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November 2023 by Charles Springhorn
I’m very happy! Karen found me the perfect bed within my price range. She made it easier than I had ever dreamed! I should have went here sooner, but I’m glad I finally did!Thank you! ?
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October 2023 by Jason Magner
Absolutely wonderful experience!! The folks at Mattress Firm was so friendly and helpful to all of my questions, concerns regarding my mattress/bedding purchase. Thank you so for everything. I'd recommend Mattress Firm of Columbus to anyone who is in the market for a better nights sleep! It's worth your time and your money!
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September 2023 by Michelle Yunez
I visited Mattress Firm for the first time yesterday and I was very pleased with the customer service and the selection there. Sleep Expert, Karen, was extremely hospitable and made me feel comfortable in my choice of mattress.
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September 2023 by Brandi Menefee
Jessica was so helpful and friendly! Would highly recommend talking with her when going in to the store. Explained everything in detail and was very helpful in picking out our new mattress!
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August 2023 by Kelly Mills
Jess is an amazing salesperson. She made my experience enjoyable. She was very patient and knowledgeable. Highly Recommend !!!
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August 2023 by Ruby Gilbert
Ok so so on July 8th my husband and I went into Mattress Firm to look into getting us a new bed. We finally choose our bed after looking and laying on about every bed in the store. The sales representativs in the store were very helpful and knowledgeable and after finally choosing our bed(which happened to be the 2nd one we tried) we paid and set up the day for us to pick it up. We picked it up July 11th and have enjoyed every night since then. We love the bed and appreciate all the help from the sales ladies. Would highly recommend Mattress Firm to anyone looking for a new bed.
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August 2023 by Kim Love
The ladies were great.Karen was very helpful and knowledgeable. They were both patient and let me take my time and try multiple mattresses in the 3 hours I was thereThank you for making my major purchase a pleasant experience.
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August 2023 by Rheta White
Madison was so helpful and knowledgeable in helping my husband and I make a decision. She is super kind. I totally recommend going in and having her help you find your next bed.
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August 2023 by Rebecca Claycamp
Madison was awesome andHelpful! She let my daughter try severalMattresses and never seemed frustrated. Very good personality.
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June 2023 by Vishrut Chandra
I wished I could've given you 7 stars for the staff and variety they offer. While you guys are very friendly overall, Karen is the most knowledgeable person when it comes to selecting mattresses. She gave very good information about each one I looked at and was very patient since I had a very tough decision on which one to finally choose. I wished I went with the upgrade that you guys offered as to get an earlier delivery, but I was satisfied with the one I chose originally. The result after my new mattress: a much more comfortable bed. One other good thing was no delivery charge for both the setup and the removal of my existing mattress (which was very uncomfortable). In the future, if I have any inquiries about mattresses in general, you guys are the goto store.
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June 2023 by Tony Blevins
Karen and Madison was two of the nicest people to work with!! Madison met us at the door and was not pushy at all. She was very helpful in helping us to decide what we were looking for. We will return??
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May 2023 by sara anderson
Jess was our salesperson and she was so knowledgeable about every aspect!! Gave us side by side comparison on our top 2 picks, was never rushed in decision making- while buying a new mattress can be stressful- she made it very easy! 5 stars to her!! Store was clean, easy to navigate and easy to read pricing.
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May 2023 by Amber Moore
Karen (the grandma) at the Columbus location knows how to sell a mattress. What a lovely lady! We got a good deal, approved for financing, and had a nice time! Highly recommend going here if you need an affordable bed!
