“Kasey Collins makes the insurance process feel less like paperwork and more like catching up with a friend who genuinely wants you to be taken care of. Kasey is that rare combination of lighthearted and laser-focused—she listens, explains things clearly (without the jargon), and follows through quickly and with great attention to detail.
It’s clear she loves what she does and it shows in how she treats her clients—with warmth, humor, and heart. If you want an insurance experience that feels human, go see Kasey!”
“Although I did not switch to Allstate at this time, I highly recommend this location! I spoke with Lennon over the phone; he was professional, knowledgeable, and personable. Lennon helped me to understand my current policy better. He also provided great information for future policies as my assets and needs may change.”
8:30AM - 12PM 1 - 5PM
1428 Franklin St, Columbus
Life Insurance
“In just my first two weeks of working with Scott and Bri, I am beyond impressed with their high degree of professionalism, attention to detail, relationship building, and willingness to go above and beyond. The reason why I left my previous agent is because everything was pushed to phone apps and chatbots. In an era where things are increasingly more automated, sterile, and impersonal, insurance needs are something that I prefer to work directly and in close collaboration with a human being. I couldn't be happier with what I have found with this team! They are knowledgeable, trustworthy, attentive, and first-class in their operations. Bravo!”
“My experience with the Jerry Miller Allstate agency has been and continues to be overwhelmingly positive. Jerry and his team got me through an incredibly difficult time following the passing of my wife and the purchase of a new home, for which I will always be grateful.”
“Kelly answered call rright away, worked hard to find appropriate supplemental insurance for me. Have recommended her to at least 5 friends.....all of whom were pleased with her services”
8:30AM - 5PM
3640 Commerce Dr, Columbus
Life Insurance
“After calling only 30 minutes ahead of when my daughter and I wanted to stop by, Kayla was so very sweet in offering us different options for car insurance and renters insurance. She made it so simple and easy, explaining everything we had questions about! She even helped us find a specific document on the app! We were in and out of there very quickly with her new insurance!”
9AM - 4:30PM
3075 Middle Dr Ste D, Columbus
Life Insurance
“Paul is the best. Quick to reply and explains everything. I have been with American Family for 30 years and have never been disappointed. I used to do billing to other insurance companies and that along with the great service convinced me that I should always use American Family Insurance.”
“Al is always willing to go the extra mile!His staff is friendly would recommend to anyone! I have my home and auto with al !!Great company great prices and great service!!”
9AM - 5PM
1930 Doctors Park Dr, Columbus
Life Insurance
“I was able to get a great quality life insurance policy for myself, my wife, and my children through American family. Kyle was very professional and worked hard to get us the best policies possible for the money we could spend! Also he took the time to explain our policies in detail and didn't just leave it up to us to try and figure out the policies on our own. If I could give him 6 stars out of 5 I would ! I highly recommend talking with Kyle about any insurance issues you or coverage that you may need! Great customer service!”
“After suffering significant hail damage to my roof & back door, I couldn’t be more impressed by how quick this company was to respond & assist me with repairs. I am also very grateful to my agent for all of his assistance in finding me the best coverage for both my house & car. Great job! Would definitely recommend!”
“Ericka Scott was wonderful. She helped with our situation with me in the office and my son on the phone. A lot of hurdles were made doable because of her professionalism and patience. Great job!”