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February 2024 by Josh Kelly
Went to Kroger after a long day of work then shopped for 1 hour and when I went to checkout there was only self checkout. It is unexceptionable for shoppers to have to pay for the groceries and not even have someone to check them out.
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November 2023 by Marc Dewey
I like this store and shop there quite often,but who ever came up with the idea for the unisex restrooms must have been inhaling fumes,because they are terrible,nine times out of ten you have to wait or one is out of order and now they are closed after8:00 P.M. anyway a store that size needs walk in facilities like Walmart has.
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November 2023 by Shanna Larsen
My mom had a terrible experience here and I doubt we will return. First of all the wat it is set up is confusing and it's hard to find things. Second I wanted to use a digital coupon but the cashier, who I believe was Angel didn't know how to help someone with an android. Also my mom made a slight complaint because of that and was putting the heavy pop on the end of the cashier area slightly tossed them, mostly cause it was hard and heavy. The cashier immediately jumped on her telling my mom not to have an attitude and be rude. She made an annoyed customer embarrassed and angry instead of making it better. I tried to explain the frustration and she was again very rude and wouldn't understand our frustration. Thenwhen I did the receipt survey it only covered the pharmacy part I did.
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October 2023 by Darla Morales
For the most part they are well stocked with a large variety.
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September 2023 by Terri
Went to the Kroger's after work today. The cashier at resister 12 was very rude will not be going back to shop at Kroger's again.
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August 2023 by Hope Alexander
Waited 45 minutes for a pick up order. Had to call customer service to get the order checked on. I understand being understaffed, but communication with customers could be vastly improved.
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August 2023 by Michael Housefield
good luck finding anything!! be prepared to spend much longer here... someone with their head up their (***) decided to totally rearrange the store, moving entire departments to new locations.
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May 2023 by connor columbia
Josh in the meat department is a rockstar!! Thank you Kroger for allowing your employees to demonstrate freedom of speech.
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May 2023 by Seth McCoy
Lower prices and it's better than Walmart, but we will never shop here again. It is not worth saving a few dollars on eggs to deal with the self checkout machines and policies.The staff will not take the security tags off alcohol without seeing that we've paid for everything. I am not a thief. I have never stolen anything in my life. I will never steal anything. No amount of alcohol is worth going to jail and losing my job over. I do not appreciate being treated like a thief. The way the lady at self checkout looked at me said, "you're going to steal these if I take the tags off them before you pay." My wife had her card in the card reader as I asked. I cannot emphasize this enough, I am not a thief so do not treat me like one.The self checkout machines will not scan items effectively. We tried to scan the same loaf of bread 6 times because we had 6 loaves of bread. But we had to stand there for nearly 10 minutes trying to get the machine to scan all our items because it has such a long delay. Same issue with the eggs. Same issue with every item we tried to buy. Further, the machine will not let you continue if you take items off of the bagging area. The bagging area has enough room for 6 bags. We had more than 6 bags. We take the items off and put them into our cart and the machine won't let us continue. The same employee that is giving me nasty looks for trying to get out of there a few seconds faster has to come over and fix the machine 3 times so we can continue scanning our groceries. This is beyond frustrating. Why are we not allowed to put the groceries that we are paying for into the cart to take them to our car? I understand that it is an attempt to deter thieves, but all it does is anger the 99% of people that are actually there to buy things.I have already spoken on the employee, but she was rude to my pregnant wife about the machine not functioning as it should. "Well its not working because you didn't scan the other bottle of alcohol." NO IT'S NOT. We were trying to scan the other bottle when it popped up with the "wait for an associate" screen again. It's not working because we took the groceries that we bought and put them into our cart. 3 times. 3 times she insinuated that we were thieves.We will never shop at this store again. No matter where we live. We'll pay more for eggs at target over having to deal with all these anti theft measures and extremely rude employees. Again. Don't treat good people like they're thieves.
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April 2023 by Crystal Legan
This is one of the cleanest and friendly staffed Krogers I've been to in awhile.Special shout out to Jay. Tonight he stopped a thief in their tracks... kudos Jay keep up the good work ? you deserve a raise!! At least they know you do your job!!!
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April 2023 by Jason Goen
The new automated check out machines are a disaster. I have to wait in line to check myself out. Glad Kroger can save the labor dollars.
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April 2023 by Cory F.
The self-checkout lanes with conveyor belts are dumb and make me want to shop elsewhere. They cause for a bad experience. I am not sure if they were meant to help speed up things, but today was my first experience with them and I doubt I will use them again. I really hope they cause a fire and only take themselves out after the day I have had.I also called the store to let them know and the store manager told me something about being out of her hands, to contact corporate, and then she immediately hung up on me.
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March 2023 by Brian Ziegler
Was an awesome kroger had multiple items. was large and very clean. Surprised mewith there selection a point I didn't realize I was in kroger
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March 2023 by Beverly Wallace
When is Kroger opening back up 24 hours. It would help people who work 2nd shift out be able to go to the store after work. I don’t have time to go to the store before work. please open back up 24 hours.
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March 2023 by Craig Lehman
Absolutely awful experience this evening. Self check out is a joke. Nothing works right, nothing scans correctly and the one employee that's covering 16 Lanes takes forever to correct issues. Then acts as if you are a inconvenience to her and you as a customer should know how their systems work. That's especially frustrating after waiting 20 Min to try to do someone's job for Kroger.