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January 2024 by J San
I have consistently gotten bad experiences every time I visit Joann Fabric in Columbus, IN, because the staff is displeasing and it is obvious that they do not carry about the needs of the customer. The staff member who “helped” me today say that she didn’t know about what I needed and quickly returned to surf her smartphone and left me alone to ponder.I believe that this consistency of bad service is an issue of culture in the store. I hope that I don’t need to go back again.
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May 2023 by John Thurman
Was told the ladies there were very helpful and would help me with what I needed to do a project. Was VERY DISAPPOINTED. The lady who I asked for help told me it wasn't there job to help. Will definitely NEVER go back to this HORRIBLE UNHELPFUL PLACE. ?
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April 2023 by Kelli Smith
Was treated so rudely when I was trying to shop and they are trying to lock the doors before time to close the store manager will be called tomorrow to be aware of how there employees treat people.
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March 2023 by Jason Best
Helpful and friendly staff. Just about everything you could need for upholstery needs
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January 2023 by Denise Smith
I bought material to make some curtains. Totally had what I wanted at a great price.
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January 2023 by Keith Branam
Very helpful staff ! Margaret helped by agreeing to put my new zipper on my coat. Made my day thanks Margaret!
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December 2022 by Jessica Eugene
I have never been so disrespected in my life. I go in there with my three old daughter on her birthday to get a few gifts for after Christmas. She is in the cart while I shop and I am being watched from the person in the register for some reason she pops her head up and says hey, I said hey did you need something? She says no just saying hello. I said ok. Then not even 2 min later she walks down the ailes where I was and popped her head up from the divider and says hey again. I head up to buy my things and she is staring at my cart and my child. I said is there a problem your making me feel uncomfortable for no reason. She just well sorry you feel that way. I lifted all my stuff and daughter from the cart and said look we don't have to steal anything there is nothing there!! Paid for my stuff and left! Was me and my daughter being racially stereotyped? There was 5 others in there when why target us ? I will never shop there again and I shop there alot!
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November 2022 by Cristen Cowan
Depends on who's working. I've been in a few times recently and one time exceeded my expectations. The cashier was super friendly and helped me get a better deal with the online coupons they had out at the time, wasn't in a rush or annoyed like how other times have been. I'd prefer to be left alone to shop for the most part, but when an employee takes the time to ask me if I need help or if I'm finding what I need then I assume they have another 2 min to point me- in the very least- to the area I need to be in. But telling me they just don't carry it or don't have it (for example, An upholstery needle. It was 2 aisles over) isn't how you make new customers come back. If I can get what I need at Hobby Lobby, I'd rather go there first, but my general needs usually aren't fabric or sewing related, so I can't attest to their selection in that area.
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October 2022 by Dani Wischmeier
This particular Joann store is small and doesn't have a lot of things I am used to being able to find at the bigger Joann stores. I don't understand why a city the size of Columbus has such a tiny Joann.
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September 2022 by Cecilia Renteria
I always save with the app and the coupons. HOBBY LOBBY doesn't have coupons anymore. So I prefer Joanns
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September 2022 by Jackie C (UnoU12)
Clean, well stocked, and friendly service. I always enjoy coming in here for project supplies.
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August 2022 by Samantha W
I love coming in here. The ladies are always so nice and helpful.
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July 2022 by debra arnold
Wonderful store. Loved the variety of products. They seemed to have everything that a person who sees would want or need. There was also a very extensive line of craft needs. I could have spent the entire day looking and not covered everything. If you craft or sew this is the place for you. I purchased fleece material with a sports team logo to make a gift for my husband and the material was 25% off the regular price.
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June 2022 by Gloria T.
Love Joann's!! Very helpful ladies that work their. Some stuff is alittle pricey
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June 2022 by katherine m. parton
Loved it BUT WHAT U SEE ON LINE MAY NOT WILL NOT BE MORE THEN LIKELY NOT IN THE STORE