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September 2023 by Professor ShiningLegend
While generally a pleasant experience, I will have to say this particular location has gone downhill in terms of customer service. I came into the store Thursday to wait for my food to be done next door. I walk in and the employee working is sitting down, covered by their hair, on their cell phone. I received no welcome or any type of customer service I typically receive upon entering the store. Just silence. I figured they may be busy. So I dismissed it. After several minutes of being in the store, the employee still says nothing, remains seated and on their phone. I didn't see what I was looking for and decided to leave. I made the comment to him as I left "great customer service there bud" and he just mumbled something under his breath. So I called later wanting to speak with the manager to discuss his poor attitude. I assumed the person who answered was him and asked for the manager. He said the manager wasn't there. I asked if he was the one working earlier and he said yes and I asked what his name was and said "none of your business". I went on to say he should have pride in his job and in himself, that if he is gonna be on the clock and working he should try to provide decent customer service while working a customer service job, after that's what he is getting paid to do. He followed that up with "You can suck my balls and go die". I'm not exactly sure how the hiring managers conduct their interviews and interview process...but this has highly frustrated me the last few days. I have never in my life been treated so poorly by an employee. The only redeeming factor this store has is the 3 polite female employees I have come across when I go shopping there and the fact they have most of the product I'm looking for. Most males that I have interacted with there are rather rude and have poor customer service skills.
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May 2023 by N
The women employee that works here answered the phone told me to hold had me on hold for 15 mins never came back and she hasn’t answered the phone since and it’s been two hours
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February 2023 by Devan Olmstead
Store is not open when it should be and they never answer their phone.
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September 2022 by Felipe Delgado
These people don’t open shop when it’s to open. It’s already past 10 minutes and I’m still waiting. These store clerks swear I got all the in the world. Open already. Time is Money
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August 2022 by Serina Steglich
Very friendly!! Thanks Guys!!
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July 2022 by Mike
GameStop has evolved...not just video games anymore....plenty of things for table top gaming.I like this change personally.?
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July 2022 by Avarion Lokelen
Awesome little shop! Lots of clearance.
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September 2021 by Derek Lambert
Girl was cute and knowledgeable. She helped with all my game related problems. Pro level Employees here.
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September 2021 by Josh Sawyer
Tried to return a game I bought Monday played it Thursday found a problem within the game went to return and get money back told me they couldn't return it because something within the game was messed up they could only exchange the game terrible return policy won't shop here again
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September 2021 by Curtis Huff
Didn't care to even try to help... ?
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August 2021 by Kabuki King
Great experience here, the staff are friendly and helpful at answering all your gaming questions. Great selection of games new and old, and their collectables section was great as well. This is definitely my favorite Gamestop location in Indiana. I will definitely return for more great games sometime!
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August 2021 by Will1005 M
Video games are overpriced and when I offered 6 games for sell they said they would give me 20 dollars.
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August 2021 by David Birds
I come here to get Xbox360 games skimpy on buying prices but still worth while
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May 2021 by Robert Gentry
GREAT just a long wait for items.
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March 2021 by Eric Ruane
Looked online and it started that there were 3 xbox's ready to be sold. I go to the store and then told they don't have any and that I should look at the website before coming in. Then on the way out a very tall employee berated me for trying to buy an Xbox they no longer make.