-
October 2023 by Courtney M
They were nice on the phone. Called back with an accurate quote once they figured out what that grinding noise was!And even helped me put my bike in the car when I came to pick up. Nice clean shop with well mannered people.
-
October 2023 by Dara Duff
I have called 4 different times talking to 3 different people inquiring to get my car brought in for a transmission. Each time im asked for my info and promised a call back and each time never recive a call back. I spoke to Stephanie yesterday told her this was my 4th attempt she promised to call back and never did.Service: Transmission
-
July 2023 by Lee Wildman
First time to use these folks. Transmission was acting up in my 2017 Equinox. I feared the worst. Relatively minor repair when compared to what I thought it might be. They did what was needed. Communication was excellent all during the time they had the vehicle. I know where I will go when I need another repair.
-
May 2023 by John Hertz
I needed to find out what was going on with my transmission and was told it was making a whirring sound. I was quoted a rebuilt transmission for $3800 with no option to attempt to identify the problem and charged $215 for the evaluation. A week prior, my local auto care folks (Brown County Tire in Nashville, Indiana) did the exact same diagnostic examination at no cost. I was looking for a reputable business to address the issue as efficiently as possible and was advised by several people that Eldon’s was highly regarded. It felt to me as though no attempt to find an efficient solution was made, and the decision was to be the worst case scenario. Disappointed, disillusioned, $215 for nothing I had already gotten for free from whom most folks refer to as shade tree mechanics but who ultimately know just as much, and maybe more, than more formally educated mechanics, I will not recommend Eldon’s to the common man seeking the most efficient and economical solution to automotive issues. This all being said, the office staff was very polite and professional, and that means a great deal, despite my disappointment. Thank you for that. Blessings to Eldon’s staff. I do recommend expanded service options.JohnService: General repairs & maintenance
-
April 2023 by Dale Skaggs
Special thanks to the service team at Eldon's for diagnosing my automotive issues. The communication process via their email system was very useful. Sabrina and Riley demonstrated excellent customer service and professionalism. I would recommend them for all your vehicle diagnostic needs.Service: Auto engine diagnostic
-
April 2023 by Andy Hunnicutt
I trusted Eldon's with my 2020 BMW X-3. We developed a tire issue on 1 wheel of the vehicle and they worked with me to get the exact tires that I wanted for the vehicle from Tire Rack, mounted and balanced correctly, and then performed a 4-wheel alignment to make sure my issue was cured. Work was done well and the X-3 drives perfectly.Services: Tires
-
April 2023 by Charles Shen
My vehicle had coil spring issue which almost fell apart. They fixed the issue professionally and then found there was another issue with the wheel speed sensor and bearing tong ring. There was a miscommunication between technician and front desk that led me driving away my vehicle before that part got fixed. They apologized and gave me a good price to fix that issue. I am happy with the result and understood there could be always something unexpected during the fix procedure. They are very professional.Services: Steering & suspension repair
-
April 2023 by Demarco Bogan
My experience with Eldon's staff phenomenal phenomenal! I really appreciate the communication platform they use as well, it really sets them apart from others. I will be returning for all my service needs for my vehicles.
-
April 2023 by Eroel Costilla
Took my car in for a possible warranty repair. After diagnosis, was told the warranty company was called by one service advisor and was given the total that I would have to cover. I approved and parts were ordered which would take a few days. Understandable, some things are still difficult to get quickly. Was called after a few days by a different service advisor because they were on vacation and was told they did not see where parts were ordered or any of the totals the first advisor told me and that they were now on vacation and cannot confirm. The second advisor had to call the warranty company again and then received a call with the new total that was now over double the price of the original price I was told I had to pay. Needless to say I did not go ahead with repairs got my vehicle back. Based on my experience, I could not determine the quality of the technicians here but if the advisors are anything to go by, I would steer clear.Service: Auto engine diagnostic
-
April 2023 by ash dav
They were super courteous went way out of their way to help me out even though I had a warranty company that did everything in their power to make it a pain. They still suffered through the situation with me and Sabrina was more helpful than you would expect out of most people. Highly recommend 10/10Services: Engine repair
-
January 2023 by Jamaal Moore
Eldon’s has been absolutely amazing to work with! I had been recommended by a friend and I can say that they did not disappoint! Some of the nicest people I have met at an establishment. They did everything on my car that needed serviced and then some! I have already started recommending friends to them based on this interaction and I’m sure if my friends decide to give Eldon’s a go, they will receive the excellent service that I did! They get 5 stars from me!Services: Brakes
-
December 2022 by Colleen Rogoski
Sabrina and Rick were knowledgeable and easy to talk to. The technician was skilled, thorough and very careful with my car. I will go back again and will recommend their business.Services: Auto engine diagnostic
-
November 2022 by Susan Bishop
Eldons is great about giving your car a "check up" so you know what might really need repaired before something big happens but also what what might be coming up in the future. We have a kid in their 20's that drives a 12 year old car and Eldon's, particularly Sabrina and Michael, were soooo good about explaining what needed repaired and why. And they were also super helpful with advice on shopping for future cars. The repairs AND the experience are well worth the $$.Services: General repairs & maintenance
-
September 2022 by Davina Knops
Sabrina was very helpful and informative. Had a few hiccups throughout the process but she handled them fabulously! Absolutely loved the in depth detailed diagnostic review. It listed Anything and everything I need to know about my vehicle with pictures included along with severity of issue. Fixed my car and got it back on the road! Not the cheapest but worth the price!Services: Auto engine diagnostic
-
September 2022 by Andrew Sadler
Excellent customer service and friendly staff. The quality workmanship in the care that Eldon’s technicians take when working on my vehicle is the best I have ever seen. I will always take my vehicle to Eldon’s for any service and maintenance of my vehicles.Service: General repairs & maintenance
