9:30AM - 9:30PM
32 Columbus Center Dr, Columbus“Sarah E and Amy B are awesome employees!!! Helped match and coordinate home decor, and even packaged and carried the items for my mother-in-law. They went above and beyond. I wish all retailers had employees that gave that kind of customer service.”
9AM - 9PM
711 Creekview Dr, Columbus“The store was neater than it has been in the past. Walked in and the lone cashier (Linda) said "Hi", found what we needed, and while there was only the one cashier, Linda, she was very professional, quick and friendly.”
8AM - 10PM
1865 N National Rd, Columbus“Purchased some online items to be picked up at the Columbus Indiana store and I ended up refunding 1 of the items. The associate that handled my refund was very friendly and was only concerned about making me satisfied. Nice to see such care about their customers these days.”
“It was a great quick stop.
I was in town for a doctor's appointment, I live farther north. I stopped in to cash a check real quick before going home.
Customer service had two people ahead of me in line, and the one worker got through us all very quickly.
The store looks great as you drive up, plenty of parking, and a clean store as far as I could tell.
Overall pleasant experience.”
“Generally clean. Always seem to be able to find help in the auto section but outside of that, good luck. When I do find someone, 1 every 5, visits, they are helpful so there's that. App is generally wrong about where things are. Customer service is hit or miss on helpful.”
10AM - 9PM
3075 E 25th St, Columbus“This was the first time I went to a Big Lots in a long while. The last time I went to a Big Lots, the place was very messy and everything was just simply scattered everywhere. So I can definitely say it was very nice to see a store as neat as this one. I enjoyed being able to walk around most of the store and see all the items they had. The cashiers were friendly too.A simple experience and I purchased some very nice stuff for one of my dogs (only one of them because the other doesn't like anything other than just 1 specific treat that can only be found somewhere else). The reason for the -1 star is because there was a spider inside one of the little "hat-bandana" items for dogs and I think i saw another spider roaming around that area. This experience left me traumatized (just kidding). But it left me a little worried to keep looking at stuff in that section.Overall it is a great store, with a nice selection of things and it was nice to test out the couches and beds. Just beware any spiders.”
6AM - 10PM
2315 Merchant Mile, Columbus“Love this store and products! Exception is new check out procedures are awful! Cashier sent the purchases of the person behind uses stuff shoved into ours. And pushed us to hurry up so they could get to the card machine to pay. My husband is handicapped and so they couldn’t get around us until we got done bagging our own stuff. They will lose a lot of loyal customers over this I think”
“This is SUCH a fun store! I have been shopping here for years and it truly love it. They really do have something for everyone - kids, ladies, gifts, men, etc - and the prices always surprise me. Love this store!”