-
April 2024 by Mari Stresemann
Biggest issue is always having to wait till the next day to get script filled. I don't live in Columbia City
-
August 2023 by Angela Kidd Randall
2 years ago, this was a great option for a pharmacy. The staff was always nice, I could call with questions about my medications, every script was filled within a day or two. Now? Every month I’m told that they don’t have the stock to fill at least one of my scripts and I either have to do without it for weeks or I have to take a new script to a different pharmacy to get what I need. Several months ago, it started taking 1-2 weeks to get something filled and now they don’t even answer the phone when when a customer calls! It goes to an answering machine! And, of course, no listens to those messages or returns those calls. I have tried to be nice, understanding and patient, but I’ve reached my limit tonight! I have been calling ALL DAY to find out if the medication I need and I am waiting for has been restocked. NOT ONE PERSON ANSWERED THE PHONE! I finally left another message that will be lost in some void somewhere! We have been dealing with these issues for over a year now and things are getting worse, not better.
-
August 2023 by Matthew Field
problem Walgreens sucks as well and i have had issues with them as well. since going to Kroger not as many issues...
-
July 2023 by Mary Monroe
If I could give this place -100 stars I would! They lie and everyone tells you something different. You can never get through on the phone. If you need a prescription they have to order it almost every time. But they don’t even start working on it until days after it is called in! Then you end up waiting a week or more for a prescription you really need. They have a sign in the window ALWAYS saying expect long delays. They are rude and the only person that knows anything is Matt the pharmacist. He is the only person there that is competent. The older lady with short brown hair who always is a mess with get down right nasty with you. You would think pain meds and antibiotics would take precedent. Like me who just had surgery. But you can’t get them on the phone so you have to drive there to tell them you can’t go days in agony and with a major infection. I literally went septic because they wouldn’t give me my antibiotics. Months in the hospital with no pay because of them. Their prices and Matt are great. But that is ALL. Stay away from this pharmacy. I have never given a bad review to anyone before.
-
July 2023 by Mary M.
I wish I could give this pharmacy -100 stars. they lie, every person there tells you a different story. They ALWAYS have a sign in the window saying expect long delays. You can never get through on the phone. They have to order your meditation every time and don't work on it until days after it's called in. so you go a week or more without the meditation you need. You would think pain meds would take first priority. You know since I just had surgery. But nope you have to wait days. Matt the pharmacist is amazing and they have great prices. But that's it. if you are lucky enough to talk to Matt everything gets taken care of but that's usually not the case. They are so rude especially the older lady with short brown hair. Every single one of my doctors hates working with them. But their prices are the best. At this point I don't care. I'll pay more and have decent service.
-
June 2023 by Ajay Ghuman
Great staff here. Very friendly.
-
October 2022 by Janean Werling
Matt is the friendliest pharmacist I have ever seen, and I have been to a lot of different pharmacies through the years. My prescriptions have always been filled promptly and correctly, and he is fantastic if you need an immunization. Yes, they are short staffed sometimes (as are so many places today), and you may need to wait a bit, but I think they really are doing the absolute best they can, and I have always been happy with the service I have received.
-
August 2022 by Catherine
This place really stinks for getting your prescriptions. They almost always have to order them for you. They are always backed up and it can take almost the whole day to get a prescription filled. More often than not, it's hard to get somebody on the phone. I really wish I could go somewhere else but I like the use of the drive-thru and my insurance isn't accepted at Walgreens or cvs. Walmart does not have a drive-thru. I mean, I understand being backed up because you're short-staffed but there's really not any excuse to not have a lot of the prescriptions on hand.
-
June 2022 by Lorie Sprouse
I have had nothing but problems getting my prescriptions since I moved to Columbia City ! My doctor calls my scripts in and I call 3 hours later and they tell me it won't be done until the next day! Some of the staff are rude! I am going to transfer my prescriptions to Walmart! Half the time you have to call 2 or 3 times to even get through! I'm sorry I do not normally give bad reviews but I give a half star!!
-
December 2021 by Vance Kyle
Decent prices however the staff does not seem to care about the customer. They use an automated system to contact the doctor and if no response they automatically cancel your order without notifying the customer. Called them and they basically said its not their problem.
-
August 2021 by John Rupprecht
I have used every pharmacy there is in Columbia City. Kroger Pharmacy is the best in my opinion. The technicians get to know you, and have always filled my medications without any problems. Prices reflect the current insurance coverage so no problems there as well. They will be my pharmacy from this point forward.
-
February 2021 by Brandon Craig
The employees are all very helpful and kind, but corporate needs to hire more people....THEY NEVER ANSWER THE PHONE WHEN YOU CALL!!!
-
August 2020 by R C
The lady pharmacist is the best and nicest pharmacist i have ever had. I love the cc kroger pharmacy!
-
June 2019 by Angelica Raber
Horrible service and decent prices
-
June 2019 by Steve Heck
Great prices, however take a long time to get prescription filled. Never been able to pick up prescription until 6-7 hrs after it was called in.