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July 2024 by Melody Smith
Most wonderful staff! Adopted my cat from them and they made sure we were best friends right away. Very detailed on info on caring for the animal you choose! Very clean environment and very well established for the animals. I would recommend my family and friends looking to adopt
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July 2024 by Teresa Lock
Great staffabd healthy looking pets an friendly
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June 2024 by John Pence
Very friendly and understanding staff
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May 2024 by Nancy Jo Smith
This shelter is one of the cleanest and best designed I have ever seen. The people were busy due to the "Clear the Shelter" ,where Bissell was paying $50.00 towards each adoption. My beautiful cat Cooper was much less. I am so happy that I got him. His only bad habit is wanting to sleep on top of me, but we're working on that. He does so many cute things I can't get my housework done
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February 2024 by Karen Williams
Never trust them. Went through the whole process to adopt a dog, got approved! Got a phone call. When can we come pick up the dog and what to bring with us. They had to leave a voicemail, upon calling them back to schedule time, they tell us there are someone there now adopting the dog. What the heck??
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January 2024 by Chelsey Chronister
Awesome place that helps animals find forever homes!
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December 2023 by Luke
Incredibly clean shelter and happy animals. Unfortunately had to surrender some cats we found on the side of our road but they were welcomed with open arms
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December 2023 by Tammy Prater
Love going here just to see the animals. The staff is always so sweet.
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December 2023 by H F
The director Abby of the humane society in Columbia City is a scam artist it states on the website of Columbia City humane society that there is a 3-day holding period before they are allowed to do anything to the animals.Abby also on there website states the there is only a $35 reclaim fee and after 3 days if no one claims the animals it would be a $35 free plus $15 per day per dog. But in my case she was trying to charge me $700 for less than 24 of them haveing my 3 puppies and one adult female. So I had to leave my three puppies and now she has removed them from that facility in Columbia City to another location that she is not at Liberty to say where. My female adult dog got out again with one of her puppies and was taken to the shelter and now she is trying to charge me $285 for two dogs. on her website it states after the second reclaim fee it would be double. So today's fee that she was trying to get out of me was $285 after I already paid $200 the last time for just my adult female and had to leave my three puppies because I couldn't afford another $500 to get them. When it should have only been $35 for the puppy because she's never been taken there and then double the $35 for the second reclaim on my female so that would only have been only $105 for both. I have reported her to the better Business bureau and I have spoke to the chief of police here in Columbia City I am going to get a civil lawyer and I just want everybody to know that she is a scam artists and that she's ripping people off and is keeping loving family's from their pets she doesn't want to reunite these pets with their owners she wants money and to keep the pets from their owners. And I still don't know where the first three puppies are located and she is not allowing me to have them back after trying to charge me $700 for three puppies and an adult female which it should have only been $35 for each dog. What is Abby doing with all of this extra money that she is charging and where are the animals being kept that she's keeping from their owners because the owners can't afford to pay the outrageous prices that she is trying to charge? There are rules and regulations for every company and they are not being upheld per her website.I would like to know if there is anybody else out there that has been overcharged and their animals being taken from them by Abby at the humane society in Columbia City and if so please reach out to me because I am going to get a lawsuit against the director of The humane society in Columbia City. Abby is keeping pets from their owners and pocketing the extra cash.
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November 2023 by Tabatha Bates
Very kind and caring
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October 2023 by Madison Bianski
While the wrong cat was microchipped and given to us, we decided to keep her because she immediately made herself at home and it wasn’t fair to swap her out with the kitten we originally chose. However, I don’t understand the lack of accommodation to resolve this issue and the absolutely spiteful way Abby spoke to me over the phone. The kitten is extremely sick, and I feel other measures should’ve been made to get the right kitten but it was this “customer service” that made me decide it will be my first and last time adopting here.
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August 2023 by Tisha Trendle
We got our red nose pitty from here. She had a ruff life before they found her.. then she came home. Thank you.
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August 2023 by SSS Smith
For a shelter with such a rigorous adoption process, you’d think they’d take more care to the health of the pets they’re adopting out. Adopted out a heartworm positive dog without telling the owners. Adopted out FIV/FELV positive cat without telling the owners-pet had to be humanely euthanized. Beyond poor practices. Very sad.
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July 2023 by Billie A
Clean shelter, friendly staff and easy adoption experience.
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July 2023 by Kathy Septon
Really not very good compared to other shelters. Called us once at the last minute to take an animal that was clearly not ready or socialized. Another time I messaged them about a ferral cat and kittens that showed up on my farm. They messaged back and said call when they opened to discuss "options". However, when I called they didn't really have options available. They couldn't offer real help. They are also under staffed. To top it off the lady was rude to me on the phone. Ft. Wayne is a much better shelter to work with.
