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September 2023 by Glenn Moore
I had my engine over heat due to thermostat sticking. They did quick work but was way too expensive to change a thermostat. 434.00Service: General repairs & maintenance
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August 2023 by Lynda Elenbaas
Out of town and needed assistance and took a chance on this business and could not be happier with the end results! This group of people were professional, experienced and cheerful! They took the time to explain everything with options and were able to get us in and back on the road in an almost unbelievable time frame! Super happy with Parker and the team he had with him on this Friday morning! Highly recommend! Thanks again to an awesome crew!Services: General repairs & maintenance
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August 2023 by Amanda King
Super friendly staff. I'm very grateful that I was able to get my car in there so quickly. My AC is working great!!! My dad has been taking his car there for years. He had always had great luck there. It's been many years since I had a vehicle at T.A.P. but the customer service was awesome.Services: A/C installation & repair
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August 2023 by Kristen Parsons Callaway
I came in because the car was making a squealing sound and I couldn’t figure out why. Heather was wonderful (as always)! She worked me in quickly and at a great price! A trip to a mechanic is never fun but I don’t dread it knowing she works there. I feel like it’s easy for people who don’t know much about cars to get taken advantage of but Tap has always been reliable, reasonable and communicative on top of doing great work. Cannot recommend them enough!Services: General repairs & maintenance
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July 2023 by Krista Cole
TAP Automotive has been absolutely wonderful! Trustworthy, reasonable prices, caring, kind, (including the office staff) etc. My family is going on a 10 hour road trip and they made sure my vehicle was safe and road worthy ready! They are super tech savvy, I received a text message which included a full report of what needed to be serviced and how important each category was, which was followed up by a phone call from the shop. I couldn’t be more thankful! When I take my vehicles to TAP Automotive, I know I will be treated fairly and that I’m in good hands. Thank you again for all of your hard work and speedy service!Services: Tires
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July 2023 by KnTcKyDaWn89
Car overheated. Got it towed to this establishment. Didn't even work on it, simply DIAGNOSED it and quoted me $1300 for replacing a duel radiator fan and coolant hose. Called another shop willing to do it for around $200. Then called tap auto to tell them I have a tow headed their way and want to charge me $140 for diagnostic fees. Had a heated talk with the employee who had to talk to the manager who refused to lower it. Took reaching out to owner to get it down to $70. Do. Not. Trust. This. Place. Go to Haley's auto in town instead!!!!
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July 2023 by J Mac
Tate and the guys at TAPS are 1st Rate. They were absolutely fair with their prices and got my vehicle back on the road in half the time I thought it would. I couldn’t be more grateful!!
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July 2023 by Maxwell Kaywork
10/10 service and work. Very professional, and great people. Recommend bringing your vehicle here for all maintenance needs.
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June 2023 by Aubrey Jordan
Had a quick and easy experience. They were available when they said they were, diagnosed the problem quickly, submitted to the warranty company, and handled the repair. All together they had the car for a few hours on diagnosis day and a few hours on the repair day. I appreciate the friendly, prompt and efficient service as well as not pushing for other repairs, not to mention the convenient Clarksville location. I will use TAP Automotive again.Services: A/C installation & repair
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June 2023 by William Devine
Parker and Doug were awesome! They were very patient with me when I had questions and took great care of my 1963 Cadillac Deville. I will definitely be bringing the old girl back when she needs some TLC. Highly satisfied and very grateful! Thanks guys!Services: Transmission
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May 2023 by Tracy Brown
Tate the owner and Doug my technician were absolutely awesome. I followed my technician here because he is absolutely an amazing Chrysler technician.If you own a Chrysler vehicle make sure you ask for Doug, he is the best out there.Thanks again for the great quality work today.TracyServices: Tires
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February 2023 by Mark Kernen
Two stars only because they were able to come up with a solution to my issue. However, they dropped the ball when it came to service. Dropped vehicle off on a Monday night for a Tuesday afternoon appointment. Tuesday afternoon I get a call saying they can’t get to my vehicle and it’d be the following day. I was understanding of this but when Wednesday rolls around I get a call explaining the issue and I was told it be ready in about four hours. After four hours I call them to find out they needed more time and it should be ready around 5 that evening. My wife calls around five and is told its not finished and it will be ready Thursday morning around 9. Well guess what. Thursday morning around 9 no call, around 10 no call so my wife calls just before 11 and they say it’s still not ready. At this point I wonder what are they doing to my vehicle. Finally get a call around 1 that it’s ready. So I go to the shop with my debt card to pay for it and find out they charge an extra 3.5% for using a debit card. So they got an extra $55 dollars for terrible service. Will not be returning!Service: Electrical repair
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February 2023 by Gary Kaiser
I normally do not leave reviews, however I was so impressed by the service I received when I brought my truck to T.A.P. Automotive that I thought I would take a moment to write about it. Scheduling my appointment was quick and easy. The team at T.A.P. was friendly and flexible. They were able to get my vehicle in quickly and covered my options with me. I took it in to have all fluids replaced and they did a great job servicing my vehicle. They replaced all of my fluids and when they noticed a few minor issues, brought them to my attention in a professional manner. They explained my service options and were still able to have my vehicle completed on time. Upon arrival to pick up my vehicle I spoke with both the owner and the mechanic that performed the work on my vehicle. I feel they offered an honest and fair assessment of my vehicle's overall condition and we discussed also discussed my future wants and needs. Reviewing my bill, I felt the charges were fair for the work performed and that the work recommended was needed. Overall, I am very happy with the service I received from T.A.P. Automotive and not only plan to return for my future service needs, but recommend that others pay them a visit also.Services: Oil change
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January 2023 by Seth Spall
My car had a short in the driver side headlight. I took it here to have them look at it. They charged me $85 to look at it. 2 hours later they came out into the waiting room and told me it was going to take at least 10 days and $450 to repair. I decided to go elsewhere. Two days and $150 later, my car was fixed. Be careful here. They really overcharge for labor.Service: Electrical repair
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November 2022 by ItsMeYaTurkey !
I'm sure This Shop does great work on Customer's Vehicles and their Regulars - truly, I do. Previous Reviews reflect that. My vehicle was brought with Engine Repair Under Warranty [via 3rd Party]. The shop was very confident in handling a Built Street Car, as they have experienced technicians, ASE Certified technicians - no problem...That was 6mo. ago. ALL contact between the business and myself has been me contacting them for bi-weekly [lip service] updates. The Business has reached out to me ONE time. Throughout the Authorization Process of my Warranty, I was relaying messages between Warranty Co. and This Shop each step of the way - on more than one occasion, nothing would progress for days, because I hadn't called to check on them sending pictures or making a phone call! Everything, Finalized Authorization from Warranty for months, including all parts as of Nov./1, to finish the job. My offer to fill in the gaps of parts, if needed, to smooth out ANY hindrances toward completion.I couldn't have possibly imagined my experience to be so bad before I brought my business to a seemingly Reputable and Professional Business. Unfortunately, even with a complete and flawless repair, my future business will be taken elsewhere. I've shared my experience from This Shop with friends and colleagues, because I have seen Houses literally being built from step one of clearing land to putting down sod in the front lawn - I need an engine bay filled with thousands of dollars of Parts...What is ACTUALLY happening? Update after Completion, if Appropriate.
