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January 2024 by Aaron Tant
Took my vehicle to Tire Discounters in New Albany, IN: worn belt & alternator. Replaced the belt but not the alternator as its under warranty with Mr Transmission of Clarksville. Took vehicle to Mr T but was told it was the compressor. Took the vehicle back to TD to confirm & the master tech said it was the alternator, by sound and by touch. Mr T refused to work on my alternator & mocked TD in the process. TD changed compressor (didn't fix) then took vehicle back to Mr T to replace alternator (fixed). This misdiagnosis cost me a lot of money for a repair that would have been free. I'd expect an apology & recompense for such an error; doubt this would happen. No need to reply: I won't be returning unless it is a warranty issue.UPDATE: Mr Transmission did reach out following the review and did, in fact, refund me the money it cost to replace a part and did offer an apology! For this, I can change the star rating.
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November 2023 by Lil Jeremy Shell
Great place to have work done on your vehicle, very reasonable prices, no "extra" charges, honost good people, highly recommend!
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September 2023 by Anastasia Costa
Really good business, they held my car for me while I was recovering from my surgery with no extra charge. They fixed my car for me and now she purrs like a kitten!!! Thank you so much to such a wonderful crewService: Transmission repair
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August 2023 by Brian Taylor
Slow to communicate then they didn't completely put my car back together the dropped the front end but couldn't put it back together properly cause they don't have an alignment machine, car had some grunt end with that needed to be fine afterwards could not get any help from them. I'm fixing the issues days call warranty company the company says call them and have us call them, no help.Service: Engine repair
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July 2023 by Mandi Geary
I used the clarksville IN location I have taken my car there twice and my husbands truck once very polite, helpful and responsive, I have and will always recommend them!!Services: Transmission replacement
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June 2023 by Olivia Cunningham
My car was at ford for an entire month and ford had still not even touched the vehicle. Ford estimated one month and still had not even put a claim in with the insurance company. It took me transmission 3 days THREE DAYS . Three days to completely take my transmission out, call easy care, easy care came and did an inspection, mr transmission ordered the part, put it in and put my transmission back into my car. This was the most pleasant experience I’ve had with anything in my life! So quick and easy! If you need anything done to your transmission please i beg you to take it here rather than anywhere else. I mean seriously who can even get that done in three days ? Impeccable work Mr transmission staff KEEP IT UP!
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June 2023 by Angel Greer
They kept me updated with my car and got me taken care of as quickly as possible despite the part delays due to back ordering. Super polite and I would come back for any future car problems.
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June 2023 by Ryan Kays
Took my truck in to have trans rebuilt. Owner told me the synchros were directional and could only go one way but were in backwards. Trans still won't go into 1st gear and drops 5th. All I was told was if I wanted to spend more money they could figure out what was wrong. Avoid this place and save your money go to Ross Brothers.Service: Auto maintenance
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May 2023 by Irvin Pruitt
Holly and Gary are awesome the put in rear in on my truck and it runs fine now.
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May 2023 by Joshua O'Brien
Great work, great warranty and great customer service. Holly helped us every step of the way and made communication easy. We will be return customers for sure if we are ever in need of transmission work again.
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April 2023 by David Lee
First off if you get a quote get it in writing. They charged me a $1000 more then the quote and said it was do to the month in between the time I got the quote and the time it took me to come up with all the money. They said it would be 5-7 days after a month I called to inquire about my vehicle left a message and it was responded with a rude call back and a hang up when she was done talking. So I finally get it back and $3500 later i the same night on the way to work I notice that the floor board is soaking wet and while driving to work the lights and gages were flickering. Very poor communication terrible punctuality and the work was apparently garbage. So I’m gonna have to take it somewhere else and have it fixed because they are closed for the weekend and I gotta work. DO NOT GO HERE!!!
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April 2023 by Nikki Perryman
This is a GRET place for your Transmission work. The staff is friendly and treats all like family.Today I got got my car back for the 3rd time. When I tell you That Mr. Gray and that Holly and that whole staff is the real deal. I'm just that. Their word is their bond. I call and told them what I felt like was going on, they picked my car up and made sure everything is corrected and fixed before call me and telling me myvride was ready. I trust them and will yell anyone to call them first before you get ripped off by anyone else.#MRTRANSMISSIONISTHEBEST
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January 2023 by Tim Underwood
I’m extremely delighted with the results of the service done by Mr. Transmission Clarksville, Indiana.Gary was extremely helpful and eager to find the most cost-effective solutions for the needed differential replacement for my car. Both Gary and Holly were great in communicating vehicles status in the process in repair.I saved a lot of money by having my Volvo XC 90 repaired at Mr Transmission. It drives better than it’s driven for a long time.I would highly recommend Mr. Transmission of Clarksville, Indiana.
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January 2023 by Brittany McQuillen
I have taken 2 of my vehicles to Mr. Transmission in the last 6 months. Gary fixed my problems and Holly was always a pleasure to talk to. I would highly recommend the shop to friends and family.
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November 2022 by BRAD CARVER
Excellent service from start to finish! My daughter broke down on the interstate. After a difficult time with Carriage Ford, Mr Transmission was recommended to me. Holly was great. She communicated with me throughout the repair process. Being from out of town, this was much appreciated. They rebuilt the transmission and was done in a timely manner. Thanks so much for your help, expeditious repairs, excellent communication and kindness! I highly recommend!!Service: Transmission repair
