-
April 2023 by Greg Stevens
Top notch company, they are always helpful and very knowledgeable about tax related questions
-
March 2023 by Laura Sauer
Misty has completed our taxes for the last several years. She is thorough and finalizes our taxes as we await. We have never had any issues.
-
March 2023 by Sarah Smith
Would give ZERO stars if allowed!! My husband filed at this location , the lady filing his taxes had no idea what she was doing! She said he owed a grand to state , which I knew wasn’t the case! I told her that can’t be right she assured me she was correct. Fast forward a couple of days , they call and inform us the irs rejected his taxes and that he indeed didn’t owe state but was getting back almost 700$ . Well fast forward almost two months , he still hasn’t received his state refund, we call the Indiana state revenue and find out they have never filed state. Call call and call some more to the store nobody answers or calls back. Keep going up there , and they are never there and there’s always a note on the door. Finally I go there and someone is there , but with a new born baby . Apparently the worker had her grand baby with her, because her daughter had to work. Well your at work too! Baby was distracting her and nothing was getting solved . She tried to call Toyna and nothing . Call another location for a month and nothing still. I’m now trying to get back my filing fees that were like 800$, we’re now going on 3 months and he still hasn’t received his state. I would not I mean NOT Recommend going to this location to get your taxes done ! Tonya is rude unprofessional ! Oh yeah and to top it off my husband left a review on here and she immediately called him to go off on him for leaving that review. But she could never call back to answer questions or let us know what’s going on!
-
March 2023 by Chasity Hamilton
Tonya is the Best! super efficient and professional! will be back every year
-
February 2023 by Anthony Family and Affair
Yes they also messed up my taxes. I applied for refund advance. First they had me owing state. And then they didn’t even get submitted. I tried again the second time and got everything done. Meanwhile I was waiting on a approval or denial. I got nothing. Called them back for them to say my taxes were rejected and gotten denied. Maybe I could’ve gotten them approved if they didn’t messed them up so bad! I will never go to this place again.
-
February 2023 by - H-
Misty is awesome!!! She gets you taken care of quickly and is really nice!! I’m glad i was referred to her.
-
February 2023 by Shajuan
Tonya is the best. She always is very sweet and takes very good care of her customers. My second year. Love her!!!!
-
February 2023 by Phyllis Wicker
Tonya is great ! Goes out of her way to make it a positive experience !
-
October 2022 by Jeff Brawner
I've been using this Liberty Tax since for quite some time and always had a great experience until this year. They made a mistake on my taxes and as a result the IRS rejected them. They claimed to have called me yet I had no missed calls or voice-mail so I had no idea there was a problem. Fast forward when I began wondering why so much time had passed without having received my Federal return and the State tax bill (since I owed state). I called and left several messages at this office with no returned calls. I finally called another location and finally found out what happened and they said they could send a message to the Clarksville office to have them get in touch with me. Eventually arrangements were made for me to come back for them to refile and file an ammendment but at this point I had accumulated almost $500 in interest and penalties to the state. I was told Liberty would reimburse me for those but it's been almost 5 months and I have yet to receive a dime and when I contact Tonya I keep getting the run around with no answers or dates as to when I might get this money back. I may have to escalate this to small claims court to get this rectified which is a shame. I HATE WRITING THIS REVIEW BECAUSE I HAD SO MANY YRS OF GREAT SERVICE BUT THIS IS UNACCEPTABLE.
-
May 2022 by Deamond Ray
100% satisfied with my experience, I highly recommend. Great energy, great conversation, and they were informative. I’ll be back next year for sure, thank you.
-
May 2022 by Armeda Kuntz
I really enjoy coming to Tax Liberty been coming here for over 5 years. Tonya treats you like your family , not a stranger. I won't go anywhere else
-
May 2022 by Reckless Awesome
Tonya was amazing, helped me through the headache I had with my taxes. Would recommend to anyone needing there taxes done.
-
May 2022 by Brian Stapleton
Great help fast pace. Get more back than you ever thought possible. I would recommend this place to anyone who wants to get more money back
-
March 2022 by Meagan Hayse
I came in on February 23rd and there was nobody in the place besides Kathy the worker. She asked if we had a appointment told her we did not . She said she had a appointment comming in soon and she wouldn't be able to do ours yet until after her appointment and said we could leave our paperwork and she could get to them after and call and let us know BUT i like to be there to make sure it's all done correctly. So we told her no thanks and we scheduled a appointment for the following day at 6pm .When we returned for our appointment on the 24th there was again nobody in the place besides Tonya the worker . She was super friendly and got right to our taxes . She took her time and talked to us which made the time go by faster. We told her about our experience the night before and she gave us a discount off of our fees ❤ I highly recommend Tonya at liberty tax on veterns?
-
March 2022 by Bonita pack
Mrs Tonya Haworth,Clarksville Indiana, is the best. Got me all taken care of, explained each step, even helped me to resolve a 7year debt. Mrs Tonya u Rock
