Kroger Pharmacy receives reviews noting very friendly, helpful, and prompt service from its pharmacists and technicians. Customers report amazing service, even when visiting close to closing time, and appreciate staff who stay late to help. The staff is described as super friendly, getting to know patients by name and providing quick medication service. While a short wait is sometimes experienced, the service remains efficient. Some reviews mention recent problems and staff turnover, with a hope that issues will be worked out over time. The pharmacy has long-term customers who feel well-treated. An observation is made that pharmacy technician wages may be low compared to other local service jobs. Overall, the reviews highlight a pharmacy team that is kind, responsive, and dedicated to their patients.
Terrible experience. Long wait times. They say prescriptions are ready and they're not. Can't say I'm surprised. It is Kroger, known for their terrible customer experience.
June 2025
They'll mix you medications with other people's. Second time I've found a random pill in my pill bottle. The pill ID says Topiramate. I've never taken Topiramate. Hope someone out there isn't short a pill because it ended up in my bottle.
June 2025
If your website says RX Drive Thru is open until 7, be open until 7. Otherwise change the time on your website. Terrible customer service!
