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March 2024 by Kerry Begley
I made an appointment for highlights and toner with what I thought would be a trim & style.I was told by Aurora that it didn't include the trim & style and she had no time for trim & style.She did blow dry my hair.I am very unsatisfied with this hair appointment. I have been visiting the J C Penny hair salon for years.I had to go to a Fantastic Sam's to have the trim & style.
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December 2023 by TheSpringMood
Kayla did a very good job blending the colors in my hair, my husband and I love it! I recommend bringing a picture or two to show it to her and she`ll replicate the hairstyle you want. Now my hair looks natural with beautiful highlights.
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January 2023 by Myra Carpenter
Kayla gave me the best haircut I've had in a long time - and the color was spot on!Services: Blowouts
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October 2022 by Penny Sullivan
Leslie gave me a great Perm! I enjoyed getting my hair done at Penny's! The staff is very nice and pleasant, and they really did an awesome job. I got a great cut and a beautiful perm. I highly recommend J.C. Penney's Hair Salon!
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February 2022 by terrie strickland
One of , if not the Worst trip to a salon I ever experienced. The stylist??? and I use this word loosely was horrible. My color was Not what I wanted and she cut a HUGE gap in the back of my head....AWFUL SERVICE !!! And it was WAY overpriced. Need to close the shop up with hair people like I experienced...Service: Hair coloring
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August 2021 by Carmen Cowherd (herdofcows2017)
No one answered my call or door. Tried 3 times, on different days. Finally ordered the products I needed offline. Maybe they're closed for Covid. Can't get customers if you won't answer the phone or door. Sign stated to wait there your stylist would come get you. ? I don't know
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February 2021 by jennifer larison
Amanda the hairdresser is amazing always makes my hair perfect.
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February 2021 by Carmen Cowherd
No one answered my call or door. Tried 3 times, on different days. Finally ordered the products I needed offline. Maybe they're closed for Covid. Can't get customers if you won't answer the phone or door. Sign stated to wait there your stylist would come get you. ? I don't know
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January 2021 by Super mom Amy Hazen
My kids love the lady's and they did great. We waited for a while but that tells me that don't want to rush. I like them
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September 2020 by Sheila Stewart Sanford
I called to set up a hair appointment on 8/28/2020. They ask what service did I need. I said a wrap set. The scheduler (Emily) ask me, “what is that? Is it with rollers. I said you mean to tell me you don’t know what that is. That’s on your style list. Emily said there is only one person who can do that style and she’s not here. Can I call you back. Emily calls me back in 15 minutes only to tell me that the stylist won’t be in until Monday. Now mind you it’s Friday. I proceed to tell Emily I get off at 5:00 p.m Emily the scheduler tells me I don’t know what to tell you. I very politely told her. I’m not understanding why that is on your list, and only one stylist can do that style. Very unprofessional. This is the JC Penny located in Clarksville, Indiana. This is The easiest hairstyle that anyone can do. No rollers or curling irons, just was and put person under dryer. I never utilize this facility, and never will.
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August 2019 by Wildcat Hazen
My kids love the lady's and they did great. We waited for a while but that tells me that don't wan6to rush. I like them
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March 2017 by Jennifer Ulaszek
Haley did an amazing job on my cut and color! I will definitely be returning to have her do my hair again!! Thanks Haley
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December 2016 by Haley Stump
I checked with the MANAGER, Connie, and she explained that the $50 coupon was honored, but since the client had extra long hair there is an up charge for extra product and time. There would not have been an additional charge if the hair was not past shoulder length. We immediately scheduled another appointment to take care of your daughters hair. As a stylist at jcpenneys we strive to make everyone happy.
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November 2016 by Beth Petty
The person who did my teenage daughter's hair didn't do what she was suppose to. It was suppose to go to a med brown and it is a really dark brown. One side is longer than the other side. And they over charged her by $20 (she had a coupon and they didn't abide by it). Can't believe they would take advantage of a teenage girl...
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October 2016 by Madeline Caulk
They have amazing clearance prices in every department. The home department clearance is located in a back corner next to the sheet and towel section! Shoe clearance is in front of the hair salon.