-
January 2024 by Tori Barlow
The lady I spoke to. She said her name was Jayreel is very rude and needs to learn better customer service.Came to pay my water bill and the fee they charge is not accurately represented on the website. All I asked was if she could put a note in with someone higher up to call about maybe having that updated for their location and she started to refuse my service and got very rude saying I can go somewhere else if I don't want to pay. Said that a few different times. Said they didn't have anything to do with the fee.I never said I wasn't going to pay.In fact, I handed her the money and bill and said I would like to continue paying but the website should be updated to accurately reflect the right fee amount.When i said I was going to call in to ask about it and complain about it if they couldn't she did not want to continue the transaction for me to pay my water bill.Thankfully she let me pay my bill but that was a wild encounter to have over me asking them to inquire about the fee for their location being updated.She needs to learn to talk to customers or not work with them.Update : just spoke to American water and they said the fee is set by the business owner and it is their responsibility to update it with their liaison with the water company.The fee is set by the company (Dylan good mart in this case ) and is kept by the business processing the payment.The water company is going to update it and reach out to this business about the issue and the wrong fee being reported by them as well as my complaint/ issue trying to pay my bill.
-
May 2023 by Dhruv Patel
Their customer service is amazing. They are always willing to help you find items if you’re having trouble. They’ll even try to order items you want and they don’t have just for you.
-
September 2022 by Pat McGroyne
A great little neighborhood store. Typical convenient store prices, but that's just it...convenience. They get hammered by the distributing companies. It's well stocked and clean. The owners are really lovely and friendly. People coming out seem to smile a little more than when they went in.
-
May 2022 by Tracey D'Intino-Charles
I just want to say that the husband and wife who own the store are THE Nicest couple ever! Always greeted with a smile and followed by, "Hello, How are you?" Couldn't ask for nicer people!!
-
April 2022 by oscar Rah
Great store , friendly staff.
-
April 2022 by Donut Armageddon
There's been a convenience store in this location as long as I can remember & the neighborhood has always relied on it. It has never been cleaner, brighter, better stocked, or as well-run as it is now. The family that own & operate it are 100% professional & also kind to all. I cannot recommend them highly enough. Compared to the competition at either end of Blackiston Mill, yeah....well...enough said about that.
-
February 2022 by Maxie Waxie
Customer service is absolutely horrendous! I called twice and said ‘hello’, but when they answered they put the phone down. I was trying to go on a date with my lovely wife there, but I guess that won’t happen. ?
-
December 2021 by Jacob Ferguson
Good prices. Don't have anything bad to say about the owners. Good drink selection with sodas, teas, gator/Powerade, and energy drinks. Best place to pick up a drink and a snack in my opinion. Also got smokes and lotto.
-
October 2021 by The “macho man” Jake
Good prices. Don't have anything bad to say about the owners. Good drink selection with sodas, teas, gator/Powerade, and energy drinks. Best place to pick up a drink and a snack in my opinion. Also got smokes and lotto.
-
January 2021 by Shawn Parham
Sociable polite service in this social distancing era.
-
January 2019 by Alex219128
I work for Amazon so I deliver packages all over Louisville and Southern Indiana and go in and out of gas station. But I have never had a gas station clerk to say that I couldn’t warm up food in their microwave. She said, “if I want to eat I can buy food there.” If you are a local driver please don’t bust with this place
-
January 2019 by Heather Kane
Have a lot to choose from. Very nice people!
-
January 2018 by Shannon Schulz
Great little convenience store privately owned. They keep it well stocked. They have some cell phone accessories. Candy and soda as well as milk and bread just like other small stores.
-
January 2018 by Melanie Curry-Lee
The lady there is so nice and sweet. Every time i go in their she is very pleasant.
-
January 2018 by Jason David
Nice people,but their food like candy bars and bread and milk are too high.I would have gave a 5 star rating,if their prices wasent too high on food products.
