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September 2023 by Jim Schueler
Would give 6 stars if I could. Kevin and his team are wonderful to work with, I've worked with them 2 times now and both times they have blown me away with how easy they make this process. Very helpful with any concerns and super responsive.
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December 2022 by Maura L.
I had a great experience using the Mortgage Exchange to purchase my first home. Kevin was very professional, patient, and prompt. He answered all my questions and provided good advice. The whole process only took about one month from the initial application to my closing, which was awesome too. I will definitely work with them again in the future. Thank you!
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August 2022 by Kamen K.
DO NOT USE THEIR SERVICES!Would not recommend to anyone!From the very beginning we explained that I’m paid by the mile and before I was paid hourly and they said that it won’t be a problem. So we get pre-qualified, find a house, earnest money paid(1500$), inspection done(500),appraisal done(500$) and 3 weeks before closing they tell us that they can no longer use my income and they can’t give us a loan no more.I spoke with 5 different lenders and they all said that Mortgage exchange should have done their actual job and told us in the beginning that we will have a problem, before we went this far. So we lost on the house, our money and our time! On top of that they made the process very stressful and seem to never know what pages and documents they need! ?
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April 2022 by Kaitlynn Saxe
Buying a house can be extremely stressful, but I'm so thankful for everyone at The Mortgage Exchange! Andrew, Kelly, and Seth along with other team members have worked tirelessly to try and get everything approved in time for my closing date. I am so appreciative for their communication and transparency! Thank you everyone!!
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April 2022 by Scott Brown
The staff was friendly and knowledgeable and my deal went through quickly. Nothing but positive things to say about the experience. I would highly recommend them in the future. Banks are for checking account, the mortgage exchange is for mortgages!
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April 2022 by Sagar Deshmukh
Excellent service and very cooperative lending agencies. Each and every level they will help you to understand what is going on.Nisha, helped me lot and answered my each and every question. Any changes on any level informed me ahead of time.It was new building home but with CME it was seamless loan processing for me.Thanks ones again Nisha for awesome support.
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April 2022 by corey doyle
This Group treated me with respect and integrity during the entire loan process. Thank you so much CME.
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April 2022 by Jessica Jones
I highly recommend using the mortage exchange for all your loan needs. Great customer service!
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October 2021 by Steve William
I was extremely pleased with the closing on my home. Our agent, Nisha was helpful with processing all paperwork and made the experience smooth. I would certainly recommend that you work with company and in particular, this agent. Thank you again.
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September 2021 by cameron mcmanus
As a first time home buyer I was of course anxious about all the paperwork and procedures. The Mortgage Exhange was great! The people, Sam G & Blake S, were knowledgeable and understood all my questions. They were accessible and professional.
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July 2021 by Karen Green
The guys that worked with us were fantastic , everything went smoothly and we got the best rate we could wish for . As long as you have all your paperwork in order and send the required documents , then you will sail through the application process .John VanWinkle was absolutely the best , keeping us informed all the way , very responsive to our needs , actually we miss chatting with him now but I’m sure we will be friends for life lol!Bobby Strong , was also a great help , and couldn’t ask for better service from both of these guys . I was a bit weary at first using a non local group but we have absolutely no regrets , only we should have used them years ago .
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June 2021 by Leslie Pillow
The process was extremely smooth. I was updated via text or email in a timely matter! Nisha was awesome, she communicated with me in an efficient manner. I’m so grateful for CME lending. I was supposed to close with another lender back in November but a week before closing was told that I would be able to because of an oversight on their behalf. CME assured me from the beginning that they would not let me get that far and not be able to close! I’m happy
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March 2021 by Leslie Stratton
Mortgage seeker beware! CME Lending in Chesterton is the worst. What a nightmare. From the beginning to the end there was poor communication, instances of lying during what little communication there was, and never once did I feel that my mortgage was going be handled properly. I also still have concerns about my private banking information being stolen by the mortgage processor who quit or was fired in the middle of handeling my mortgage. It is an understatement when I say working with CME Lending was the worst experience. I'd like to personally call out the flat out disregard one of the owners James Metcalf who took my call on the day of my scheduled closing. Upon arriving to my closing, I was informed by the title company that my closing has been cancelled at the last minute by CME Lending all while nobody informed me. James took my call and promised to call me back to get the situation remedied and afterwards, never once contacted me back. James never called me back, he never returned my voicemail message, and he didn't even send an email follow up. I'm still stunned at how bad it was working with CME Lending in Chesterton.
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October 2020 by Tom R
Seth D. Was extremely patient, helpful and professional. He provided us with lower rates than two other local banks. Walked us through the whole process and responded to any questions in a timely manner.
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September 2020 by Rebecca White
The worst experience of my life. I was lied to constantly. Now I’m learning that when they sold my loan, they didn’t include the part about where $100+ per month went towards my homeowners insurance. John lies to me every time he talked to me on the phone or emailed me. I have the documentation. Buying my home is supposed to be a wonderful experience, and it was pure hell. He went two weeks without responding to me. He promised we would be closed on x date, and it was 21+ days later. He lied about everything.
