O'Reilly Auto Parts store #5065 in Chesterton, Indiana, is known for its helpful staff and wide selection of auto parts, tools, and accessories. Located at 311 Indian Boundary Road, the store offers a variety of free services, including battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program (with a refundable deposit) and brake rotor and drum resurfacing. The staff is praised for their knowledge, patience, and genuine care, often going above and beyond to assist customers, especially during stressful situations like breakdowns. Many reviews highlight staff members who quickly help travelers find the right parts, often at affordable prices, and provide excellent service that surpasses competitors. Customers frequently mention how staff members, particularly a helpful employee named Mike, were instrumental in getting them back on the road after car troubles, demonstrating dedication and outstanding customer service. The store's team is trusted for their suggestions and assistance in vehicle maintenance, making it a go-to location for parts and expert advice. With over 6,000 stores across the US, O'Reilly Auto Parts in Chesterton is committed to providing friendly service and quality products to help customers with their auto needs.
I always get outstanding customer service from Alexx. When I had to buy a new battery, he not only gave me all of my options, he even installed it for me. He always gets the parts I need quickly and provides all of the choices on brand and cost. The best!
December 2024
They had all the parts I needed at the cheapest price. They filled my online order fast and their employees were great. Will definitely be shopping there more often.
October 2023
These guys are always spot on. I go to them first for everything. The suggestions I've received from the staff alone have helped with both our cars tremendously. Far and away above the competition. Thanks, Kats!