M & S Collision Center is a very organized and well-run shop. Customers describe the people as the nicest, very kind, and helpful throughout the entire repair process. The front desk helpers are very polite and professional, always answering with care and having answers. The mechanics know what they are doing, performing extensive repairs professionally. Work is done well and quickly, with a convenient location that even allows for drop-in service. The quality of the work is consistently praised. Cars are returned looking beautiful, with parts fit perfectly and paint blended and matched perfectly, often making the vehicle look better than before the accident. The work holds up over time and through various conditions. The shop is also noted for going above and beyond, handling situations with care, providing progress updates, and allowing customers to see the work. They are helpful with additional issues, ensuring customers are back on their way promptly. The experience is described as wonderful, with many stating they are highly recommended and that customers will never take their vehicles to anyone else for this kind of work.