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January 2024 by james bailey
Great experience! Our salesman was Chris. He was great to deal with. The whole experience from sales, management and finance could not have been better we will definitely keep them in mind for any future vehicles for friends and family members Thank you guys!
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January 2024 by Barb Smrecansky
From start to finish my experience was a delight. Tony was an amazing salesman and gets an A+ for customer service. Everyone at the dealership made me feel welcomed and well taken care of. The vehicle and app was explained perfectly. If you are looking for a new vehicle this is the place to go!!!
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January 2024 by Marcy Rieckhoff
Erica is an amazing sales person. She made arrangements to have vehicles ready that weren’t on the lot. She let me take my time and walked me thru my car buying process. I got a great deal!!!
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January 2024 by Forever Victorious
Castle Jeep is the best place to purchase your new vehicle. Kendall and Madison were extremely attentive and worked patiently to address any questions or concerns we had... and we had a lot! They didn't try to rush our push us to make our purchase. Purchasing a new vehicle is a huge commitment! This time, we purchased a Rubicon Gladiator for my hubby, next will be me! See you all soon!!
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January 2024 by Frank Barnes
This was an awesome experience. From the phone call to me showing up 2 hours early. Truck was still going through there inspection process, and during the check, the tires was replaced and an alignment was done. (Here's the kicker, the sale women didn't try and get any more money out the deal) she was a woman of her word. She put this dealership on the map for me. Next time I'm looking for another vehicle which will be in about 3 years or so, I'm looking here first. I'm 4 hours away and the outstanding service I received from the sales consultant Andrea Delgado and the finance manager Magdalena Gacek was just wondering to see awesome people that care about there job and there customers. They have gain a customer from Michigan for life.
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November 2023 by Rhiannon Fahey
Tony was super easy to work with on finding the right vehicle for me. He dealt with my flip flopping like crazy and used what I didn’t like to find what I really wanted. I needed back air vents for my kids and he made sure to find me one with what I needed. They’re super easy to deal with and super nice with whatever it comes to in the process of buying a new vehicle. Thank you everyone that was involved in the process of purchasing my new Kia optima!
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November 2023 by John Barrett
Tony, our salesman did an excellent job meeting our wants and needs and Madison did a splendid job explaining all the Grand Cherokee features and showing us how to set everything up!11/5 update - was promised a $100 gift card for doing a dealership review, have been trying every 2-3 weeks to get the gift card - talked 2 weeks ago w/sales manager was ‘assured’ it would be taken care of - seems like they sold me a new Jeep, got my money and no follow up- I’ll call again this week ?
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October 2023 by Kenaz Smith
Shout out to Castle Chrysler Dodge Jeep Ram in Chesterton and my salesman Christopher Turnage for helping me get into my new scatpack! I recommend seeing him for any future inquires or buys, was very helpful and made the process simple and easy. The entire staff was very friendly and made you feel like you’re at home!
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October 2023 by KimLy Keeton
Castle has a fantastic selection and the staff is so friendly! We just purchased our vehicle last night and Erica was simply the best! She was quick to respond and advocated for us more times than I can count! She made the whole experience easy…even with all of our craziness! Thank you, Erica!
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September 2023 by C Adams
Sometimes it's nessisary to take your car to the dealer. When you do you hope and pray they will live up to their promise of service. I was taking my Jeep to Grieger's but every time I did they always made me feel inferior. Take for example a simple service visit should have caught faulty breaks. But less than 60 days later my drums were grinding and had to get replacements from another shop... I vowed to never go again.My last visit was to Castle.200% different experience. I felt welcomed AND a next day visit! From previous experience I went in guarded waiting for a bad experience. The agent was not only professional but attentive. Listened to what I had to say did not in any way make me feel inferior and ensured they would resolve the issue. Not only that he informed me about every 30 on the entire process and made sure everything was on track.That is how service should be. I didn't feel intimidated in any way and the staff I talked to were very helpful.Castle now has a new customerThank you
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September 2023 by Jordan Rose
Josh Hendrix is probably the best person I could have ever worked with when looking for a new car. This was my first time EVER looking for a car on my own as well as being my first purchase. He helped me get a good deal with trade in, helped me find a car that worked for me that wasn’t too pricy, and wasn’t pushy whatsoever. I hugged this man twice before I left with my new car. I felt comfortable the entire time, felt understood, and had all of my questions answered. I felt like I was looking at cars with my dad, and felt like I made the best decision for me. Josh is an amazing salesman, that is incredibly knowledgeable, kind, understanding, and fun to talk to. I couldn’t recommend working with anyone anymore than I could him. Thank you so much again for offering a great experience!
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September 2023 by Veronica Fisher
Very courteous and easy to work with. Hailee, Tony ALVAREZ and Andrea Delgado were very professional. Would definitely recommend! They made my daughter’s car purchase the easiest one we have ever had!
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August 2023 by Phillippa Webb
We haven’t purchased a car in years. Erica was absolutely wonderful! Her customer and follow up along with follow through were great. We will be back for another vehicle.
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August 2023 by Chuck Lief
I had a great experience with my salesperson Chris Turnage. He wasn’t overly pushy, understood my needs, went above and beyond to make me feel comfortable. I was able to take two different trucks homes to make sure they fit in the garage. Met me closer to my house to exchange paperwork so I didn’t have to drive 45 minutes to the dealership. Great experience!
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August 2023 by Jennifer Bisig
My husband and I went in to look at trucks at Castle in Chesterton. We had a detailed list of what we needed and some wants. Erica Ditmire was great to work with. She took all of our requirements and didn't stop looking until she found what we needed. She went above and beyond, even sending us information on her day off. She didn't flinch when we made a change to our needs in the middle of looking. Castle was great to work with. My husband and I were on the fence about the big purchase and they helped us with making the purchase possible. Not only did Erica help us on her day off, but the finance manager, Branden, came in on his day off too to make sure I was set with what I needed. Thank you to everyone who was a part of our buying experience. The team was amazing all around!
