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March 2024 by Paul Dooley
Zack was super helpful .location is super clean. Love it
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February 2024 by Cody Foerster
Storage Express in Charlestown Indiana is fantastic. Their sign up process was super easy, the storage units are clean and I love the surveillance and the care they put into making things look good. Would recommend to anyone needing a storage unit long or short term.
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December 2023 by Jerry Long
Quick and simple online application and had a storage unit in less 10 mins
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November 2023 by larry Ward
Easy online registration and purchase. No people involved. ?
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June 2023 by Dana Ann
We have had a unit with them for 2 years. They have been great up until this past weekend. When we went to move our stuff out they had a combination lock on it we had a brinks lock on it. We had to call them to get the numbers for the lock. They said they found out unit without a lock in april so they put one on it. No one contacted us to tell us this. We open the door and our boxes are tossed all around crushed some were empty and stuff broke. Our couch had ashes on it and burn marks (we do not smoke) along with foot prints. Our TV was gone along with alot of other stuff. Some of our stuff was outside the door where they were going through boxes and just didn't care. Everything was stacked nearly. We even had a walk way. I called them back they tell us they are going to do an investigation and have their security department few the videos and for us to file a police report. So we did i call back today to see if they have found anything out. They tell me the security team viewed the cameras and didn't see anything. I find this very odd the cameras are pointing at are unit but they didnt see anything. They told me to call back with our police report number they can release the footage to the police so they can do an investigation and hopefully they can have better luck then they had. Are they serious!!! We picked them because we thought they were secure with the gates and codes. Boy were we wrong. I do believe this was their staff that took our stuff. Nothing worse than having your stuff taken from a company you trusted.
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May 2023 by Barbara Wininger
This place has never let me down in storing my belongings in fact this is the 2nd time I have used their services keep up the good work guys
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March 2022 by Taylor Stuart
Friendly and fast customer service. I needed to upgrade to a bigger unit and was able to upgrade in a few minutes by text. Easy and convenient! Gated security is a plus, too.
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September 2021 by lisa keith
DON'T Like they are NO Longer 24 Hour access to your storage space
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May 2021 by Robert Fox
It is expensive but I am able to store my things so it will do?
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December 2017 by Kennea May
Great place to store stuff for short periods of time
