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August 2024 by Sue Fiene
I can't speak highly enough about our experience with Hanover Veterinary Hospital. Our girl had a ruptured oil gland, we're from SWFL & they got us in within hours for her to be examined. All of the staff are very kind, friendly & compassionate. We waited under 5mins before her examination began, the vet assistant was very sweet & informative. The Dr was a very sweet lady & who knew exactly what to do & the had the issue handled very quickly & with great care! Also I just received a call 24hrs later from them checking up on how Gracy was doing. As far as the bill went, they are very reasonable & it was much less than we anticipated on.
When we relocate back up here, Hanover Veterinary Hospital will be our vet!
This is a top notch clinic with real professionals!! TY again!
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June 2024 by Mary Hurtt
Hanover Veterinary Hospital has been wonderful to my boy, Eddie. He most recently had to have knee surgery and the care that he has received pre-op, day of surgery and post-op has been exceptional. April has offered constant/continued support & I credit her with Eddie’s smooth recovery. (She has been a wealth of information, and I am so grateful for her) Jake, Kelly and Katie have been especially wonderful and are always so incredibly good with Eddie. And Amy at the front desk is always so helpful and welcoming. (Truly — the entire staff there is fantastic. I’ve been so pleased with Eddie’s care) Highly recommend Hanover Veterinary Hospital to anyone needing veterinary care for their furry family members.
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May 2024 by Heather B
They are very nice lady they took Good care of my cats. Help ppl if they are low income. I got three of my boy cats neutered there. They call you day before let you know about your appointment for your pets. Then they call you let you know how your pets doing.
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May 2024 by Linda A.
I went there for first time and really cared for my dog. my dog had bad infection on his stomach. my dog is on antibot to heal and pain medicine so he isn't in pain. my dog feeling better already he is going bathroom more and I can tell my dog is slowly getting better. the groomer shaved to close on my dog and he was really red they told me would heal but never did. I tried get my dog in to other vet I had but doctor only works two days a week. they don't work around my schedule. Hanover the doctor sees doctors almost everyday and fits my schedule better. everyone there is really nice and didnt blame me from not bring my dog in sooner but I still blame myself should have switched vets sooner. I believe in power of Peter and I have been praying to god heal my dog. To heal my dog cost is 1100 dollars so I am paying what I can afford and every week will do another treatment on my dog. My credit isn't good do I have to do it this way. Too bad they don't have payment plans so my dog could get better faster. The place is nice and clean and is really nice inside I was surprised how nice it was. This is my dogs new vet doctor. I recommend this place 100 percent.
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April 2024 by CJ O
Great staff!!!
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April 2024 by Haylee Rich
I work with a rescue and tend to be here often. I absolutely LOVE this facility and the people who work here. I would highly recommend to anyone.
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March 2024 by J.T MARION
DO NOT TAKE YOUR DOG HERE! A dog ran left in there car ran into 41 and was hit by a vehicle died instantly. Go down the street to any other vet this staff is wicked.
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March 2024 by Amanda Henry
I got an appointment quickly, the staff all listened to my concerns. Me and my pet were welcomed and treated with kindness and care. The place was warm and cozy. I liked the treatment and advice given to me by the vet. It's worth the drive and I'm definitely satisfied. I look forward to continuing to establish a good relationship with them. ?
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March 2024 by Barbara Littles
I adopted my out of control dog in 2017. You have all helped in so many ways. Sometimes you have all helped in ways you didn’t know. We had to put him down today. There were only two of you today. And you both went above and beyond the norm. We’ve been working with HVH for 7 years. They were all so good to us for all of those 7 years. I have nothing but good things to say about Dr. B and the entire staff. One of the staff was crying just as hard as I was when we put him down. Thank you to everyone for all of your help. We appreciate everything ❤️
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March 2024 by Amy Cullen
I have had a half dozen experiences here involving spaying/neutering of feral cats. Their compassion for these animals is evident. Communication is always easy, making appointments via the app is simple. They are organized and professional. But it’s the care and compassion that I love the most. Every animal matters. Their staff members truly care.
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October 2023 by Carol Tancredi
So caring. You can tell when someone really cares and they do
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October 2023 by Dawn D.
April was very kind and comforting. Dr. Paula who is the part time Vet there is amazing! Takes her time to check your pet. Listens to your concerns and answers all your questions with all the possible options of treatment! Great place and great staff!
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August 2023 by Z P
I recently visited with my middle aged cat who needed attention and was put at ease almost immediately by the compassionate, understanding, capable, and communicative staff at Hanover. The girl at the front desk greeted and checked me in right away - and tolerated my poor kitty's wailing from the carrier - and I didn't have to wait long before we were brought to a room for examination.April and Dr. Paula were absolutely WONDERFUL to deal with and I felt like my animal was in very good hands. They quickly and clearly recommended treatment for my cat and walked me through the entire process. All of my questions were answered before I left the office and I never once felt like I was a dollar sign or a number to the staff.Thank you so much for your expert care, and I look forward to many happy returns!!!!
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March 2023 by Heather Fritch
I had a bad experience. I am a breeder here in St. John. Upon moving to the area I brought my puppy in for a check up and vaccinations. The tech went on about their "no fear" approach. They took my dog and said they were going to do a complementary nail and fanny trim. My puppy came back bleeding, and they blamed it on her anatomy -- however she has had several groomings and no one has ever cut her. She was fully potty trained but after that vet visit peed everywhere in the house for at least 2 weeks --- not to mention after getting home I realized I was billed for another patient, and they had mixed up my account. Needless to say it wasn't good. I will never return, if I don't have to. I have used Tractor supply here in St. John for vaccines, and Coyne Animal Clinic for visits --they are AWESOME. Friendly, professional, and affordable.
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February 2023 by Ashley Y
I've been bringing my animals here for 15+ years. Everyone has always been very compassionate, understanding and patient. I trust them dearly and they've always been very kind to my animals and quite a few have been spicy but they've never given up on them. They can give you options and are always very honest with me. They answer all my questions and concerns. Special shout out to Wiebke for being such a compassionate woman all these years
