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January 2024 by Paul Rutkowski
Well run store!
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December 2023 by Savannah Hutchinson
Going into a corporate location, I wouldn’t expect to hear racially insensitive comments. Cameron needs sensitivity training. He’s not someone I’d want to work with.
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November 2023 by Kim DeWaal
We recently upgraded our phones, and I cannot say enough positive things about our experience at the Greyhound Pass Verizon store. First of all, the store is very nice. But, more importantly, the salespeople that work here work so nicely together. Our rep, Jeff, was a fairly new employee and he was amazing. If he couldn't answer our question, he promptly asked a colleague for assistance. The colleague provided assistance without making it seem like Jeff was intruding. They genuinely want Jeff to succeed. Kudos to the managers who worked right by his side. Thanks for a great experience!
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October 2023 by LA KALMA DE MEXICO
It’s terrible service make me waste my time people only talking each other one ??
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September 2023 by Maddy Springer
Tried to buy a new phone but they were closing in 12 minutes and “didn’t have time”. Lol. Guess i’ll take my business elsewhere!
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August 2023 by Michael Gibbs
Tanner really helped me find an affordable price I was looking for after digging with me through different options plans for me. Totally better than T-mobile deals.
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August 2023 by Sara Clarkson
Trying to talk to a real person at Verizon but no luck. I was charged $800 for new phone and my monthly bill doubled. I’m very upset.
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May 2023 by Tim Doak
It's well laid out, clean and tidy. The staff is helpful and courteous. If you are a Verizon customer or looking to be one it is a good place to shop. I needed a new SIM card for my new Pixel. It took more time than it should have but they got the job done.
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May 2023 by Tim
It's well laid out, clean and tidy. The staff is helpful and courteous. If you are a Verizon customer or looking to be one it is a good place to shop. I needed a new SIM card for my new Pixel. It took more time than it should have but they got the job done.
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March 2023 by Luis C
We came in on Saturday to switch from a different company. We entered the store, no one greeted us, no asked if we needed any help. No worries they were busy well wait we thought.About 40 minutes later someone else came in to the store and they were immediately greeted and added to the wait list.I went up to someone and asked hey we've been here for a while, no one talked to us no one told us about getting registered. They told us we were fifth in line and it would be another 1 or more hours.We just left, this is the third time we have come to this store to try and get help. It always either system is down or we get ignored.Verizon really needs to work on their customer service...
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February 2023 by Angela Cange
Loved it. First of all, the Verizon agent on the.... ABSOLUTELY PHENOMENAL!! HE WENT THE EXTRA CS MILE. TY
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January 2023 by Robinlynn H.
I had to return to the Verizon store with my senior citizen parents. This time we worked with Deangelo. He was a great, so patient and kind. I can't say enough about this store. Everyone seemed to work as a team. They were efficient and friendly. Making the online appointment was a convenient option as well.
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December 2022 by bryttany
Chase was an amazing help when i was struggling how to start a new line. he even stayed like 30 minutes after they closed just to set me up!! he was very welcoming and nonchalant about staying at the store late
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November 2022 by Tameria Riley
Rob is Awesome! Takes time to answer questions & helps me with Best choice for me. Always helpful with things I don't understand. Trustworthy & patient
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November 2022 by S Angel
I was about to buy a new phone and upgrade my plan when the the salesperson, Cameron, told me and my boyfriend that we didnt look like tech savvy people to need a higher plan. I had to walk out just out of principal. By the way, I am a data engineer and was probably building websites and was a systems/network administrator when he was just a toddler. I will take my business elsewhere.
