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August 2022 by T B
Bad hours of operation. Stay away.
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July 2022 by Gage
They called me 3 days before I supposed to move to tell me the van I reserved a week beforehand isn't going to be available and now I'm scrambling at the last second
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March 2020 by Trina Smiley
Don't trust them to read the mileage before you rent the truck. I got cheated either on purpose or because the old lady didn't read the mileage correctly. I should have read it myself, but I forgot. Plus it took forever to rent it even though I did most of the work online before I even got to the rental place.
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November 2019 by Erin Joyce
I have used a different location several times previously. This was a last minute need and opted for this location due to location convenience at the time and won't go back to this one. The staff was absolutely unpleasant, not helpful and shouldnt be in customer service at all! I wanted a small truck for 2 hours and they had 5 sitting on their lot, but I was told they were already reserved. It was 10 minutes til closing and I questioned this to which she told me they can reserve online and pick up from an outside box so you dont have to interact with anyone. I'm sure she prefers this method! She said a cargo van was available and with it being my only option I agreed. I was told I didnt have to have it back for 6 hours so I didnt rush. When I returned it 3 hours later ALL 5 small trucks were still sitting on the lot, which was annoying. Unsatisfied customer... I would recommend trying any other location before this one.
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February 2019 by James Miller
Good Carmel location friendly staff quality rentals at reasonable prices.
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January 2019 by Patrick Cross
Had my truck ready
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December 2018 by Baltimorefatts Coates
😎😎😎💪 💪 👠ðŸ‘
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March 2018 by Heriberto Diaz
Great job, excellent service
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August 2017 by Lori Adams
We made an appointment for a 15 foot truck and Mary messed up the reservation and we had a vsn. BIG DIFFERENCE MARY!!! We had to find another truck to rent at the last minute. And while Mary admitted she made a mistake she was annoyed with us. Dont rely on this company. Wish I could give zero stars.
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April 2017 by Julie M
Friendly staff and scheduling is easy and flexible.
