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December 2025 by Emma Kramer
Ashley was so nice but staff was awful
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December 2025 by Randi Ruddy
My significant other and I attended this cookie decorating class last year on Christmas Eve. We were really looking forward to it but ended up leaving very disappointed.
When we arrived, we were initially placed with another group of two, which was awkward. Then we were moved to a different station because a couple didn’t show up—but that station didn’t have enough ingredients for the amount of icing we needed. When we asked about it, we were brushed off.
Most of the cookies were already premade, and there was very little instruction or guidance on the ones we did make ourselves. We were even told the icing we made “wouldn’t taste good” because of the type it was—so why have us make it? We ran out of icing barely a quarter of the way through decorating, and when most people were nearly done, the instructor finally brought out more supplies like food coloring. There were still no directions on how to use or mix them; they were simply placed on the table and left for us to figure out.
The instructor at some point said she was filling in, so she had no experience even teaching this class. Which explained the lack of instruction and brush off. She was all over the place and had no idea what she was doing. At that point you should have cancelled the class and refunded. Everyone was confused. I didn’t see anyone come out with decent looking cookies.
We left with uneven, patchy cookies because we had to stretch what little icing we had. We even tried adding color afterward just to make the best of it, but the results were still disappointing—and the cookies didn’t taste good either.
Overall, the experience was poorly organized and not worth the cost. You’d honestly get better results following a YouTube tutorial at home, with clearer instructions and much better-tasting cookies.
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December 2025 by Laura Feauto
Chef Kyle was great. We made Beef Wellington which was wonderful. Highly recommend Chef Kyle!
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December 2025 by Verna McGuire
Chocolate, Chicolate, Chocolate class was fun. The chef was very helpful and enthusiastic!
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December 2025 by Carly Kender
Terrible! The chefs fingernails were filthy!!!
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November 2025 by Katharine Sheilah
I left feeling very upset and offended after the cooking class. There was zero demonstration- you’re just expected to know what to do and if you don’t you are embarrassed infront of the class and spoken to in a condescending manner. I felt like I was a kid in a class being yelled at by the teacher - not like someone who paid $100 to be there. Not worth the money to pay to be disrespected and humiliated.
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November 2025 by Liliana Fuenmayor
I took the “beef Wellington” date night cooking class and I really loved it! It was my first time in a cooking class, the chef explained step by step and patiently how to do it and the result was incredible! I highly recommend these classes if you want to have a different and entertaining time learning to cook, oh and it's also a BYOB experience so go prepared!
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October 2025 by AJ
Such a fun experience! My husband and I felt like we learned some things, and the food was delicious. Chef Kyle walked us through every step. He made the whole experience both fun and educational. Highly recommend. We are already planning our next trip!
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October 2025 by Nicholas Insinga
This was a great time with Chef Kyle!! Made the class interactive, engaging, and fun. Food was delicious and definitely made enough for a regular portion meal! 10 out of 10 highly recommend this experience!
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October 2025 by R G
Edit: despite the reply below, we did not receive a response to our email or the customer service ticket involving this. God help you if you ever have an issue with this company they will send you into a never ending pit of customer service deadlines.
My significant other and I booked a sushi making class at the Carmel location of Sur La Table. The instructor improperly cooked the rice and we were unable to roll the sushi as intended. All of the rolls were falling apart, it was impossible to make the roll with the rice on the outside due to the texture of the rice. Additionally, because the rice appeared to be hard and undercooked, we were uncomfortable with the food safety aspect of eating the rolls and didn’t consume what we cooked. Nothing was done to rectify the situation and ultimately we left the class having learned 45 minutes of chopping vegetables and some light shrimp frying (not really any transferable cooking skills), no sushi rolling, and no edible food. This was completely disappointing for $100/a person and super disheartening since we booked this for our anniversary. We will not be returning for other classes and would not recommend this to others.
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October 2025 by Ryan Hostetler
Amazing Customer Service!
Buddy is my service animal, and before traveling, I always like to call ahead. Even though he’s legally allowed anywhere I go, I’ve found that reaching out first often makes for a smoother and friendlier experience.
When I called, a wonderful voice answered the phone — genuinely kind, not just polite because it’s her job. She said, “Totally! We allow dogs too,” and her tone set the stage for a great visit.
When we arrived, she greeted us with a real smile — the kind that says “welcome,” not “I have to.” She even complimented Buddy, calling him beautiful (he loved that part!).
She showed me the wok solution I’d been looking for, and the checkout experience with the gentleman at the counter was equally pleasant. Both employees went above and beyond to make me feel valued.
I highly recommend this store — not just for the quality of Sur La Table products, but for the genuine warmth and exceptional customer experience.
Sorry I forgot the names of the amazing team members who helped us — but you know who you are. You made our day! 🐾
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September 2025 by Kristina Rouech
Great class with a great teacher!
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September 2025 by Toni Cook
Chef David is amazing! He gave us so many cooking tips. My team signed up for the Latin Bites. The flavors smelled and tasted delicious. I will definitely be back for more classes. Food was so good, we forgot to take a picture.
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September 2025 by Bill Crouch
Chef Kyle and Angela did a beautiful job guiding us through our meal and making this a wonderful family experience, we will be back yet again!!
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September 2025 by Brian Welch
Chef David was excellent.
High level of knowledge and he made the cooking class understandable. Very positive attitude and I can show you but you will do the work philosophy.
We will be taking several more classes.
