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January 2024 by Michael Draven (Dregs)
I went into the location other than my most preferred to get a replacement card as I seem to have loss my debit card. The greeter was polite but the man trying to help me with getting a new card KNOWS their card printing machine is not working and proceed to create two or more new debit cards.If you know that important equipment is broken, why hasnt an IT it tech person come out and actually work on it. I'm glad he had the common sense to not cancel my losses card in favor for a replacement card that hasn't print otherwise I would of went to my preferred bank, pulled my money and go to another bank.GET YOYR EQUIPMENT FIX AND MAINTAIN IT.
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November 2023 by Frank R
This location is worthless. They are rude and can't open up a business account. PNC is just needs to figure out what customer service means because they are clueless.
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April 2023 by Evermore Indy
Absolutely recommend this PNC branch for all of your banking needs!
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July 2022 by Ashley Segal
Very helpful
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April 2022 by Mark Howard
The ATM is the usual stop but when I have to go in,I've always been able to step right up and get what I need.
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January 2022 by T W
I was calling to see if they offer cash-out refinancing. First it took me 10 min to navigate their automated phone system until I got a live person. She immediately ask me for my ssn. I told her that I first wanted to know if they offer cash-out refinancing. She asked me if that was some sorta Auto loan. I in turn ask if I had reached the mortgage department and she hung up on me. Nice customer service PNC.
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March 2021 by Terry Brooks
I received some checks today after 5:00 so I went to the atm and deposited them. It took me less than 5 minutes and I was off to other business.
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September 2020 by Lisa Harber
Great service. Fast and efficient cashier. I plan to start coming here rather than the one at 106 and zionsville. Thanks
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September 2020 by Todd Short
Wow! It took an 1hr 10 mins to open up a 4th account with PNC. My wife had an appointment with the manager Michelle but gave my wife to a new guy that didn’t know what he was doing. Not good customer service on PNC part. We need the Westfield branch to open back up!!
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September 2020 by WingNut McGee
Wow, some people must have had bad experience here based on a couple of reviews, but i never have. Always helpful and fairly fast...Thank you!
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July 2020 by Grant I.
Terribly slow in the drive thru. 10 minutes per car! I dont even think the lobby is open and it takes the drive thru this long? What a joke.
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June 2020 by Kevin Martin
Always nice to me!!!
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June 2020 by S A
Go to the fishers or indy location. Beyond rude and unprofessional at the Carmel location.
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April 2019 by James Smith
You tend to get mad every time you walk in--there's always something else you have to come back for, often several times. Lousy customer service.
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November 2018 by Ben Riggle
Customer service is rude when you walk in to the branch at a certain time. This woman looks like she's having a bad day it doesn't mean you have to put on customers, wrong attitude!!!!!
