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October 2023 by pa bel
Gave my car a thorough check. Provided a detailed and easy to see list of issues that needed corrected. Worker explained everything in a way that was easy to understand. Recommended.
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October 2023 by Kristy Burk
This team always gets my trucks in immediately, they are very courteous. Ryan is amazing and always makes sure our trucks get in and out to keep us working!Services: Transmission
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September 2023 by Jeremiah Roosa
Charged me 156 dollars for telling me exactly what was wrong with it.. then proceeded to say yea I’ll take another look at it for 480 dollars to tell you what’s wrong with it.. wait isn’t that what you just did? So I’m going to pay you 480 for you to tell me what’s wrong with it? Then buy parts and labor. If I could give 0 stars I would. Yet another mechanic just to milk money from people. Avoid this place.
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August 2023 by jonathon stankiewicz
Overall, the experience was solid and the work done outstanding. I don't love having to pay a diagnostic fee when what was found was exactly what I told them was wrong and I used them for the service. Overall though, I have 100% confidence in the work done.
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August 2023 by Kyle Frick
It’s is my pleasure to leave a positive review of PFM Auto. Being new in the state, O didn’t know where to go. I went to another well known, highly advertised local repair place and they were criminal in their charges and bold face lies. For example, this other shop wanted to charge me 3 times the retail cost of the part ($750 for a $250 part) and tried ti get me to do work that didn’t need to be done and had no affect on the issue that caused me to go there. PFM on the other hand was honest, straight forward, and they fit me in quickly and got the job done fast. I couldn’t be happier and PFM will be who I refer to all who I know.Services: General repairs & maintenance
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August 2023 by Alexander Wain
The repair of the vehicle was fixed. The service however throughout was horrific. I understand it’s hard to provide quotes over the phone, but what turned into a $800 repair into a $1700. They will nickel and dime you for every little bit.Again awesome that they were able to take me to work, but horrific in acknowledging to pick me up. At 5:15 I had to walk a mile to get to the repair place and pick up my car.Glad it’s fixed, but will never go there again.Services: Steering & suspension repair
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August 2023 by Tommy Doan
Ryan and his team really saved us today! We are traveling through on our way to Texas, and our check engine light came late on a Thursday night. Friday morning we learned how impossible it is to get any mechanic's time on a Friday! We dropped off our vehicle to get the problem diagnosed with every expectation that it could not be repaired until Monday, but Ryan was able to find the problem, get the part, and make the repairs by Friday afternoon at a very reasonable price. Amazing! Thank you so much!
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August 2023 by Caleb Keith
I appreciate the transparency and communication from the team at PFM. They provide good advice and are honest. Ryan and the team are great. They are always responsive and work to get us back on the road quickly. They always take great care of our cars and we will continue to use them, and tell others about them.Services: Tires
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July 2023 by Michael Mitcheff
Had an urgent issue and PFM got me right in and back on the road. They are always professional and detailed oriented! Outstanding communication via text , email and phone call!! Great job as usualService: Engine repair
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June 2023 by Patricia B
Extremely impressed. Spoke with Channel and Ryan multiple times. Both were very professional and kind. They went above and beyond to make sure our vehicle was taken care of and our needs met. Will definitely choose them for future business.
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May 2023 by Emily Smith
My first experience with PFM - and can happily say I’ll be returning. They were able to get me in same-day for an oil change, were so kind and polite and went over what the service would consist of. Ryan was such a delight to chat with, and definitely makes the experience more than just “oh I’ll get an oil change.” Thank you so so much for an amazing experience!
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May 2023 by Nathan P
They were able to fix the issue I had. I had taken my truck to another business multiple times before. I spent more in towing than I did on the repair at PFM. The work was value priced. The staff was informative, friendly, and professional.
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May 2023 by Laura Darnell
Online scheduling is a breeze. Dropped car the night before and was ready before the expected time. Love the inspection reports with pictures and recommended versus needs maintenance or repairs. Car is running great. Thank you.
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May 2023 by Susan Johnson
Ryan and team were accommodating of my work schedule, friendly and thorough as they listened to my concerns, conducted inspection with pictures and estimate provided and promptly conducted service for rotors and brake pads. My car drives so much better that I just wish I had taken it in sooner!Service: Brakes
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May 2023 by L Petty
Always trustworthy and willing to fit you in to take care of your auto needs. I appreciate the option of leaving the vehicle early in the morning and getting a ride to work since I work nearby. My most recent trip, I needed a flat repaired and it was covered under the roadside I purchased. I also asked if they could take a look at the spare tire I was using. I feel safer on the road now and repairs were done in the time frame I requested and needed. Ryan does a great job explaining everything and includes pictures and illustrations so you understand what he is talking about.Services: Tires
