Payless Liquors Inc. is a well-stocked liquor store that offers a great selection, but the customer service can be hit-or-miss. The store is generally clean and well-maintained, and some of the employees, like Peter and Joe, are praised for their friendly and accommodating attitudes. However, other employees have been reported to be disengaged, playing on their phones or tablets, and even discussing personal issues in front of customers. The store is a favorite for some, especially thanks to the helpful lady who works there regularly, but the inconsistent service can be a deterrent for others. Overall, Payless Liquors provides a solid shopping experience, but customers may have to navigate varying levels of customer service depending on the employees on duty.
I hope this is the Carmel location on Adams. Always clean, neat, and awesome! I think his name is Peter but he is the best! He feels like a manager because he is always kind of accommodating and sweet. Joe is the music guy and will take care of you too.
January 2023
They were extremely helpful here, helping me find all of the bottles I was looking for and making recommendations
July 2022
The lady that works in there ALLLL the time is the best she greets every time I come in and everyone I see come in. She has always helped me find anything I could not find. If it wasn’t for her I’m sure I would have not went back to the store because the man makes me feel uncomfortable.
