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January 2024 by William Burget
Lots of employees doing very little work. Shelves are dusty, items aren’t priced and this store is trying to be too many things to too many people.
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January 2024 by Eric Johnson
Always a great place for one's office needs!
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January 2024 by Jay O'Neil
Great service.
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December 2023 by Elizabeth Spierdowis
Advertises FedEx services but actually cannot provide FedEx services. Such as simple tasks like scanning a qr code for a return.
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December 2023 by Mel H.
Customer service needs some coaching. Visited the Indianapolis Office Depot (W. 86th St.) to ship holiday gifts, only to be told that "the machine isn't working - hasn't worked in a while." When I asked when it might be repaired, the response was "nobody seems to care." So I drove to the Carmel Office Depot (146th & 31) where I arrived right behind a woman who was unfamiliar with the shipping process. The clerk kept going to do other projects while the woman struggled to complete the information on the computer for her three boxes. When he did return to check on her, they acted like it was social hour at the senior citizens home. I'm sure the clerk is a very pleasant man, but the shipping process really isn't very complicated. It wasn't worth the 15% discount coupon to wait 30 minutes to ship my two boxes. Next time, back to UPS store.
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November 2023 by Ryan Riggs
Came in 15 minutes before close and was helped by Joel. He was respectful, upbeat and offered to help out with discounts. Clear communication and outstanding customer service! Will recommend to others thank you, Joel!
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November 2023 by Osa Schulte
My person who assisted me in learning how to scan and then email the document that was complicated and needed some formatting , Sarah was terrific and took the time for me and made it work for me.
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October 2023 by Maryssa Foster
Office Depot should start training staff to do more. I have been standing at the print/copy pick up line for 20mins. The guy supposed to be working has been on the phone for 30min. Not really issue but it for sure is when you’ve got the manager sitting in the office on a computer, a gentlemen sitting to greet customers and a lady standing behind the checkout counter. All of them just looking at me. The gentleman greeting customers wants to help me but doesn’t know how. I get being short staffed but please utilize this and train your staff! Staff has plenty of time to be trained. Now I’m being told that I have to wait longer because nobody can help me….????! You were at 3 stars but now you’ve dropped to one!
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October 2023 by Chase K.
They are not accepting FedEx packages. Please have it removed that you do accept them.
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September 2023 by Rebekah Wachholz
Bob in print services is amazing! Great print job, fast, and friendly. Ryan’s great too.
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September 2023 by Heather Barker
Team is very kind! I printed both my save the dates and wedding invitations and they turned out great! Bob helped me both times and he is awesome! Very helpful.
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August 2023 by Lindsey Gentry
I dropped a fed ex overnight box off at their location on Friday evening. They refused to give me a receipt for proof of tracking/drop off like UPS does. Monday I called because the company never received it. It missed getting picked up and after searching someone assured me it would get picked up Monday at 6pm. It’s now Tuesday morning and the tracking label has still not updated. I am assuming my package is still sitting lost in their store somewhere. Not reliable for shipping needs especially for things needed to be shipped in a timely manner.
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August 2023 by Valeria Chapman
Great service at Greyhound Pass store in Carmel, Indiana. Kudos to Theo and Nithin for their knowledge and assistance.
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June 2023 by Savannah Baker
I’ve gone to this Office Max plenty of times, but today I went in to print stuff off and the lines at self serve were long. A staff member, Bob, went out of his way to assist me to help me get my stuff printed. He explained what paper would be best and was so kind. People don’t have to go above and beyond but Bob did and it made my day!
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May 2023 by Jen flickner
Accurate printing of orders. Well stocked stores. Quick check outs!
