“I had to wait approximately 10 minutes for a rep to become available. They provided good service and were knowledgeable, but they’re always trying to upsell you on their services. I understand that’s how they are compensated and measured for performance, but getting a sales pitch every time you visit isn’t ideal.”
“Mitchell, at the AT&T store, off off North Michigan Rd by Target was AWESOME!!! As soon as my wife and I walked in, Mitchell greeted us, and got us both new phones that we wanted. He was able to answer ALL of our questions, and helped us with any concerns we had!! We were honestly in and out of there in the quickest amount of time, I've EVER had to spend at AT&T to do something. Much appreciated!!!”
“Ray Reid was extremely patient, polite and helpful in the upgrade of my cell phone with a smile on his face, being the only one working on the floor that day while other customers were waiting to be helped. Keep up the good work Ray!”
“Chase is the best! He helped myself and my husband with upgrading our phones and Apple watches. He was so patient when we hit a bump in the road with the transfer and made sure we got everything transferred fully. I would whole heartedly recommend this Verizon location and Chase to all of my network. 10/10!!”