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January 2024 by Taris Maclin
Great customer service and quality work performed in a timely manner.
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January 2024 by Sue Christenson
This is one of the only car repair places in my area that will let you wait for your vehicle. They kept me updated on how my repair was progressing. My repair was done in a reasonable amount of time.
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January 2024 by Caleb Ernest
Staff was professional, communicated really well and was friendly. They were incredibly helpful and explained, multiple times, the status of my service and condition of different parts and overall vehicle. They also went above and beyond during the checkout process. Simply impressed with overall experience. Definitely coming back here and relieved I can stop hunting for good, honest, timely and fair-priced service.
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January 2024 by J-Shun Harris
Steve, Ed and the rest of the team are beyond awesome! I was quoted a $4000+ job from miss diagnosis at different shop and was able to get the work done that was actually needed for less than $1000. Extremely grateful for these guys and I would give them 10 stars if I could! Thanks guys!
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January 2024 by Timothy Harris
I have had great service at Midas at Carmel.But the last time I came in for a oil change Steve the manger told me I was not on the schedule for Thursday 1/11/24 that I wasn't scheduled until 11/18/24.The problem I have with that is I was in on the Friday before and spent almost $800 on tires and oil change.I believe Ed was who I scheduled a oil change for my other car I even ask him if he had the right date and he said yes you are on the schedule for 830 on Thursday 1/11/24.So I guess my problem is I feel like Midas should of did my oil change on 1/11/24 at 830.But I was told by Steve he could not do my oil change at 830 that he would try to work me in sometime that day.I had taken off work and was losing pay.They definitely do great work don't get me wrong and I believe they are very honest.But they definitely have a scheduling problem.Because when I came in to get my tires put on they had my tires but they said I was not on the schedule.But they got me in right away.I just feel like they didn't want to loose my $800 business but since on 1/11/24 I was only spending $49 for a oil change They weren't going to fit me in when I scheduled.It is not just Midas,but it seems like all big companies do that to us.My time is just as important as there's.I know it probably won't do any good to write this review but I am just tired of getting put off.I will probably go back because I do trust Steve and Ed.I just want them to realize my time is important to.Concerned Customer Tim Harris.Service: Oil change
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January 2024 by Jim Richard
Top notch & honest
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January 2024 by Bridget D
They're always great here. I've also grown to trust that they will be brutally honest about your car, which I've found to be incredibly helpful and rare. I won't take my cars anywhere else.
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January 2024 by Taylor Mountain
The nicest staff! Had a gentleman Eddie help me at the desk with my vehicle. He checked the vehicle and nothing was wrong and without asking the mechanic in the back topped off the air in my tires. Knew ahead of time the diagnostic would be 29.99 and he said since they didn't find anything it was on the house. Refreshing to have such amazing customer service experience ! Definitely going back to them!!
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January 2024 by Mary Richard
I cannot say enough nice things about the staff at Midas ! Steve and his crew are fair and kind to their customers. I recommend this Midas highly and would not take my care anywhere else!
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December 2023 by Taylor M.
The nicest staff! Had a gentleman Eddie help me at the desk with my vehicle. He checked the vehicle and nothing was wrong when topped off the air in my tires. Knew ahead of time the diagnostic would be 29.99 and he said since he didn't find anything it was on the house. Refreshing to have such amazing customer service! Definitely going back to them!!
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December 2023 by Darin Lawson
Excellent service, knowledgeable techs, I will use them again!
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September 2023 by Elise Woods
Steve was super helpful! So glad I got a second opinion from their team about my brakes. Service was excellent!!!Services: Tires
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September 2023 by Michelle Bigelow
This location has a customer for life! Steve was just awesome to work with due to his kindness and transparency. We will be back soon as they definitely exceeded our expectations.
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August 2023 by Victoria S.
Listen, I am a single mom so car problems used to instantly give me anxiety. I LOVE THIS location. Steve and especially ED have been God sent for me. My first visit in, I had several issues and they walked me through and explained everything to me in detail. Every time I call they get me right in and my SUV drives like new. I just recently moved to Carmel in June and I won't take my truck anywhere else. Highly recommend! :)
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August 2023 by Elise W.
Steve was very kind and knowledgeable! So glad I came to the Midas team for a second opinion on my brakes. Accepted and even applied extra coupon to my final total. I highly recommend this shop!
