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August 2024 by MDG In INDY
I have used Mears Auto repair for a few years now and what keeps me coming back is the fact that they are honest, affordable, reliable And don’t try to upsell services that are not needed. I would recommend this business to anyone who asks me if I know a reputable mechanic service.
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August 2024 by Cathy Hildebrand
Over and Beyond
We took our Honda Civic in for some routine maintenance, but we also had a problem with the seatbelt on our Honda Odyssey which had become jammed. Mears quickly and kindly fixed the problem and didn't even charge us. Who does that these days? On top of that, the work on our Civic was completed in one day. Friendly and efficient, Mears of Carmel is the only place we take our cars.
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August 2024 by Verne Watts
Just a note to let you know that I was always impressed with your service. When problems with the starter reappeared, you honored a warranty that I was unaware that comes with repairs. Your services have always been A-One, but todays experience was exceptional, and I hope you won't mind if I advertise the quality care you'll receive at Mears Automotive - Carmel
Thank you again, Verne Watts
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August 2024 by Jeff Bugher
After going to my dealership’s service shop for several years I decided to give Mears a try. They came highly recommended by many rating sites. This first visit was about the brakes, looking into pulsing/vibrating actions while braking at higher speeds. Mears replaced the front rotors and brake pads, and bled the entire brake system. Work was done on time as promised, at a competitive price. I will do future business with Mears.
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August 2024 by Andrea Peterson
Highly recommend you taking your vehicles to Mears Automotive. They got me in when convenient for my schedule, completed the service quickly, and ensured only the necessary repairs were done. Staff was friendly, prices were great, and I would recommend them to anyone!
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July 2024 by Stephen Paliska
I've been a loyal customer of Mears Automotive since 2019, shortly after moving into the area, and for good reason. When I think of Mears, honesty and integrity are the first things that come to mind. They consistently go above and beyond, proactively addressing potential issues with our vehicles.
Most recently, I brought in my 2023 Ram for an oil change, and as always, they provided exceptional service. They meticulously inspected the entire vehicle and even identified several items still under warranty that needed attention from the dealership. Interestingly, these were issues that the dealership had previously overlooked during my visits there.
I truly appreciate the thoroughness and professionalism of the Mears Automotive team. They not only ensure my vehicle runs smoothly but also save me time and hassle by catching things others miss. Highly recommended for anyone looking for a trustworthy automotive service!
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July 2024 by Callie Mathers
Thank you for your professionalism and honesty. A pleasure to work with!
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July 2024 by Marines Gonzalez DeJesus
Mears has become our trusted mechanics. They are very professional and pleasant people. We were having some issues with an older vehicle and they made us feel comfortable and confident that things would be taken care of and that we would know what repairs to prioritize. Nate was very willing to talk through all the repairs and explain the cost of repair. I really appreciate their transparency and trustworthiness.
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June 2024 by Ryan Watson
Terrible company. I brought my car in because my brakes were making a noise and my AC was completely dead. $1100.00 later and the brakes are fixed but nothing was done with the AC. So I bring it back in and they charge me a couple more hundred dollars and was told it “should work now”. By this point it’s like December so I can’t really test it for months. Come a warm spring day I turn on my AC and? Dead. Still. I call them up and ask them to repair it for free. They call back and not only refuse to fix the issue for free, they acted like they told me it wasn’t fixed and all they did was a diagnostic on the AC. That is not what was told to me. Had I known that they had added a dye to the Freon tank looking for a leak, I would have scheduled a follow up appointment right then and there. They then had the balls to tell me they couldn’t even truly fix the issue in one more appointment (because they failed to do their job correctly the last 2 times I was in). Stay away from these bait and switch conmen please!
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May 2024 by Asiah Miles
I am new to the area and was recommended Mears by my Uber Driver and I see why! Johnathan and I immediately connected and once I was swiftly taken care of, I knew right then I had made the right decision. Relatability means a lot and it usually happens with true, family oriented businesses like Mears! Nothing but five stars all around for my experience!
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May 2024 by Charlie Miller
Finding a reliable mechanics that can service Volvo cars can be challenging, but Mears Automotive has exceeded all expectations. From diagnosing intricate electrical issues to expertly addressing complex engine problems, their team demonstrates unparalleled expertise. Their dedication to quality service, coupled with genuine care for my Volvo's performance, ensures I entrust them with all my automotive needs without hesitation.
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May 2024 by Pat Gleason
Great service, straightforward, and transparent with the process.
We take both our cars here when they need more than a regular oil change.
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April 2024 by Julie Stis
Stellar service, options that make a huge difference with older imports....timely and honest.
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March 2024 by Sunnie Santiago
Great friendly and knowledgeable staff. Very accommodating to their clientele. They are honest and upfront, I recommend them to everyone.
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February 2024 by CJ Lintner
Somehow my previous review was deleted, so here it is again. They WAY over charge, which wasn’t the case a few years back but seems to be the new normal. The last 3 times I took my vehicle here the quote was double or more than what other shops ended up doing the work for. The final straw was a locked up brake rotor - they wanted $1200 to redo my brakes another shop did it for $600. Absolutely not worth it take your business elsewhere.
