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February 2024 by Elie Z.
Very honest stuff at customer service desk. On Monday Feb 5, 2024 my 10 year old dropped an envelope with $50 cash in it while choosing Prime bottle and customer service lady apparently picked it up and saved it at the customer service desk. It was around 4 pm. When I realized he lost it somewhere we came back to this Kroger and they had his envelope. So we were so happy!!!!! Thank you so much honest lady, you know who you are. My kid was so happy as this was his prize money he got 15 min earlier!! We are so appreciative of you. Faith is the humanity exists.
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January 2024 by P C
Service has gone way downhill!!Should at meat counter for 15 minutes. Was never helped. Left and went to Meijer.
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January 2024 by Allison Gambla
Lamar is a wonderful person. Very helpful and kind!
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December 2023 by Carolyn Rozmarynowski
This store is very nice. They have a Murray's Cheese, with a very large variety of cheese (including 2 different raclettes!).The store is very clean and well stocked, and there were no pallets of stock blocking the aisles. The bakery discount area is located at the back of the store, adjacent to the door to the back room. So, I had to step out of the way a couple of times while I was looking for a deal.The employees are friendly and helpful.
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November 2023 by Tatiana R
If you have to pick-up your groceries, do it at another store. I received an email saying my pick up order would be on-time as scheduled, but received a voicemail at the same time saying my pick-up order would be ready around closing time. Usually no big deal, I called to confirm which time I should be at the store because I received a conflicting email/voicemail. The girl on the phone at Kroger said she didn't know, and when I asked to confirm with someone that is sure she laughed at me, said inappropriate things and hung up on me. I was so confused and taken back I called customer service (Veka) and she only confirmed my time. Now when I order pick-up my order is ready hours after the scheduled time and it feels like it’s on purpose now. I'm sure it was just a teenager that originally picked up the phone, but she should learn manners if she's at a job where she converses with people
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November 2023 by Lauren Whitehead
This Kroger on Rangeline rd is excellent because of people like Buffy who offers great customer service with a nice welcoming smile.
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October 2023 by Mike Kearns
The music is great. I had a wonderful chat with the nice man named Bruce who plays the piano. The music creates a great atmosphere in the store.
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September 2023 by Peter Gemmiti
My first time in this KROGER was yesterday. And I called in first for what I was looking for and the lady that helped me over the phone was wonderful and not only found what I needed but put it at the customer service desk due to it being the last one and my being willing to come in right away to purchase it. I thanked her and went in right away and this was the nicest KROGER I had ever had the pleasure of being in! I actually couldn't wait to come back to do some shopping! This store was so open and CLEAN and fresh produce all isles were stocked! Everyone on staff helpful! WOW! To top it all off when I got to customer service desk there was a que, however I was impressed at how FAST and YET so professionally TY the lady working the desk was handling her job and everyone leaving with a smile! ? I told TY that I was the individual whom was in for the Freshstep NON clumping liter. She smiled and said right here and rang it up and I was on my way but not before telling her how great a job she was doing and said I would write a review for her n the wonderful lady as well whom helped me on phone! Very impressed with this KROGER! Can't say enough good things about it! Probably more once I get to shop and enjoy the store some more! Thank you KROGER! ?
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September 2023 by Therese Helmy
This Kroger on Rangeline rd is excellent because of people like Buffy who offers great customer service with a nice welcoming smile. It’s very refreshing when I encounter people who really cares.
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July 2023 by David Sheafer
Your digital coupons discriminate against loyalty customers that have loyally shopped at your store for years but do not have or cannot afford a smart phone. Loyalty customers should always get the lowest price irregardless of their financial means. Some one should organize a boycott.
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June 2023 by Dominic Carvalho
So I deliver for Instacart, and I have been to 95% of Krogers in Indy. This is #1 for me. The nicest employees. They help me find stuff often with a smile. The shelves are always stocked!! Such a small thing we take for granted but this place is on top of it. Clean. great selection. Love this place. And a nice food court (with lots of dining options). 10/10
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June 2023 by Col lin
The store in Carmel IN is terrible. The refrigerated good almost always are off well within the used by date (milk and salad). I just bought milk that was off when I got home for the second time in as many weeks. Shamefull food hygiene practices.
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May 2023 by MA 98
Since the new management, Kroger has been the greediest grocery store in the area. I mean they are now more expensive than Meijer !? The new management is super greedy , I mean I bought coffee there days ago for 7 bucks and went back today and it’s 11 dollars. 4 dollar increase ? For what ? Their cereal boxes are like almost 7 bucks for the same thing that Walmart sells for 5. I don’t understand how greedy and money hungry you have to be.
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May 2023 by Jeanne Carter
This is NOT the Kroger you want to shop at. The Customer Service desk is NEVER and I mean NEVER NEVER NEVER EVER OPEN! There are NO excuses for this! I waited for some assistance and when some guy finally showed up he said it was his break and before I could utter a word, he was off to his break with me STANDING THERE! I don't know about anyone else's standards, but this was the ULTIMATE in rude. If you want a Customer Service desk that is ALWAYS open, try Market District. Their check out clerks and bagging people are kind, FRIENDLY and courteous. I don't have trouble finding a PARKING PLACE either.
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April 2023 by Jeannine C.
I shopped here today. The cashier Abdul was so beyond rude I will never shop at this location again. I was purchasing a bottle of champagne to celebrate my birthday and my husband's 60th birthday. Along with 400 dollars worth of groceries. The bottle of champagne was priced differently in 2 areas. A difference of $5. The gentleman in the liquor area said it's our error just take a picture of the price and ask them to charge you that price. Abdul told me I was wrong and he would ring it for the higher price . Then he proceeded to be so rude to me. Like in trying to rip Kroger off for $5. I asked the bagger to get a manager. When someone walked over and asked what the problem was. Abdul said everything. Then when I got home I realized other items had also been overcharged. I'm so over him and his rudeness. You would think with only 2 cashiers and everything else self service he'd realize that his job could be gone at any min and he'd try to be nice