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January 2024 by Megan Brenner
Anytime I go there only out of convience since it’s near my work, whenever I actually need someone to check me out there is no one at the counter. You have to go find someone and once you do they say “you know we have self checkout”. Seriously?
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December 2023 by MidwestTraveler
As a company/store in general, CVS has really gone down hill.. I think most people will agree. They have slashed the available staff leaving only self checkout options, the shelves are never properly stocked and the prices of regular goods have gone through the roof, even for current economic conditions. Additionally, the stores are in desperate need of renovations and modernization… it is just a depressing shopping experience all around. I will give this location 5 stars though only because of their pharmacy staff. They always answer the phone quickly and have your medications ready in a timely manner. They are kind and helpful when you go in to see them and I commend them for it because I can only imagine that as bothersome as it is for customers to deal with the recent decline, I feel it must be even harder on the staff— that said they still come to work and provide great service.
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November 2023 by S.D
As a company/store in general, CVS has really gone down hill.. I think most people will agree. They have slashed the available staff leaving only self checkout options, the shelves are never properly stocked and the prices of regular goods have gone through the roof, even for current economic conditions. Additionally, the stores are in desperate need of renovations and modernization… it is just a depressing shopping experience all around. I will give this location 5 stars though only because of their pharmacy staff. They always answer the phone quickly and have your medications ready in a timely manner. They are kind and helpful when you go in to see them and I commend them for it because I can only imagine that as bothersome as it is for customers to deal with the recent decline, I feel it must be even harder on the staff— that said they still come to work and provide great service.
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September 2023 by Bob Fuller
Horrible customer service. If you want to be treated disrespectfully and with disdain, this is the pharmacy. They are short, ill-mannered, and could not care less about you as a customer or patient. Where there’s smoke, there’s fire. We read the reviews and chose to ignore the bad ones. Big mistake. We’re brand new residents, looking for a friendly, competent pharmacy close to our home. They, including the manager Jenny, had little interest in helping us transfer prescriptions or explaining their exorbitant cost differences. Very disappointed.
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September 2023 by James
I recently had an exceptional experience at CVS that I can't help but share. The moment I walked into the store, I was met with a warm and welcoming atmosphere. The pharmacy staff went above and beyond to provide quick and friendly service, ensuring that I received my medications without any hassle. Their efficiency amazed me, and it's clear that they prioritize customer care.What truly stood out to me was the convenience of the minute clinic. I was able to address a minor health concern promptly, thanks to the skilled healthcare professionals on site. The process was seamless, and their attentive care left me feeling reassured and well taken care of.But that's not all CVS has to offer. As I explored the store, I was delighted to discover an impressive range of hair care products. The variety of options available, including high-quality pomades, exceeded my expectations. It's clear that CVS understands the diverse needs of its customers and strives to provide products that cater to every preference.Overall, my experience at CVS was nothing short of outstanding. The combination of quick and friendly service at the pharmacy and the convenience of the minute clinic truly set this store apart. The great selection of hair care products, including the fantastic pomade options, further demonstrates CVS's commitment to meeting customer needs. I left the store feeling satisfied and grateful for the exceptional service I received. CVS has definitely earned my loyalty as a customer.
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September 2023 by David Johnson
Terrible utterly terrible. They gave me 30 pills when my prescription is 60 and refused to acknowledge their mistake. Someone is skimming pills at this CVS. This is the 3rd time this has happened and it is unacceptable. They threatened to call the cops when I asked them to fix their mistake. Edit: A Store manager was able to view the footage and give me my remaining pills. I appreciate them resolving the issue.
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August 2023 by Nakul Valsangkar
Great place
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June 2023 by Stephen
Not sure if Crystal was having a bad day or if she’s just always rude. I my cart right next to me and Crystal comes up and tries to take it and says “Oh sorry I didn’t know this was your cart I was going to put it away” As if my wife’s purse isn’t in it and has 4 items in the cart. THEN when we were checking out the same women Crystal was trying to argue with my wife about if we had a cvs card or not and giving up dirty looks every time she scanned something.
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June 2023 by Mystic
Just backing up Lena Lena’s review and the fact that this store has done NOTHING to resolve that situation. No response to the review, no call, no actions done to the employee. I have never gone back and never will. CVS completely lost my business and I really enjoy my new pharmacy. People should stand up to these companies that allow terrible employees to have power over patients who are scared and need help.
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June 2023 by Nadine Fletcher
Always good
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May 2023 by Antonio Cordero
They need Better Customer Service all around
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April 2023 by Carl Smith
Self check out is a disaster. I avoid this cvs branch. And when you do get to interface with personnel they aren’t great either. CVS on 146th are much better
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January 2023 by Alissa Hughes
This is my go-to pharmacy for fast, respectful, and helpful customer service!
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December 2022 by Aleah Caraballo
Just backing up Lena Lena’s review and the fact that this store has done NOTHING to resolve that situation. No response to the review, no call, no actions done to the employee. I have never gone back and never will. CVS completely lost my business and I really enjoy my new pharmacy. People should stand up to these companies that allow terrible employees to have power over patients who are scared and need help.
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December 2022 by The Garden Of Life
Not sure if Crystal was having a bad day or if she’s just always rude. I my cart right next to me and Crystal comes up and tries to take it and says “Oh sorry I didn’t know this was your cart I was going to put it away” As if my wife’s purse isn’t in it and has 4 items in the cart. THEN when we were checking out the same women Crystal was trying to argue with my wife about if we had a cvs card or not and giving up dirty looks every time she scanned something.
