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February 2024 by Joshua Lee
They are great to deal with fair on price and are very efficient!!Service: Auto brake repair
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January 2024 by Tony Pastorino
The customer service at Car-X Carmel is amazing. Have had multiple services performed here over the years and every visit continues to be above expectations. These are honest people who perform excellent work and will do whatever is necessary to make things right.
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January 2024 by Jamil Salfity
They very professional, took me right away. Thank youServices: Tires
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January 2024 by Danny Hill
Saved me 209 dollars minimum going here instead of the dealership to fix a windshield wiper function. Fixed it same day for free.
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December 2023 by Krista
We have been bringing all of cars here for oil changes and tire rotations for several years. They always do a good job and with the coupons the price is reasonable, compared to other businesses. We recently had the brakes replaced. The pads included a lifetime warranty. We will continue to bring our cars here for service.
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December 2023 by Cody LeClerc
They got me in really quickly over my lunch break and had my new tire installed and ready to go within half an hour. Excellent service
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October 2023 by Emily Miller
Mariah was excellent and very professional. I was in and out within her time quote. What a great Manager!Emily
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August 2023 by Bill O'Brien
Always a great experience and a truly dependable service/repair shop. Most importantly, they are honest. Highly recommend.Services: General repairs & maintenance
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August 2023 by Barbara Taylor
While I was visiting my family from out of town, my car started to make a weird noise. My family suggested that I take my car to Car-X and it was a great suggestion. The lady in the lobby was very helpful and explained everything to me in laymen's terms. She walked me though all I needed to know for the future maintenance of my car and even printed a diagram of what they did so I could show it to my mechanic when I returned home. Their customer service was on point and I was very impressed with how quickly they were able to fix my car. Thank you for wonderful service and helping me to get back home safely.
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July 2023 by SRI MD
We have few recent multiple bad experiences with them. I will provide two incidents here out of many. We took our car for oil change and they told us that their computer system is not working. So, they did not change the oil because they do not know which oil filter to use, So we wasted 3 hours and they could have called us and told us all that. Then we had some issues with struts somebody checked it. We were told that they cannot provide an estimate because the computer is down and promised us that someone will call within a day or so. We called them few times but nobody knew what is supposed to be done, hence we never could get an estimate.Then we took another appointment from their online system. This is a misguided system and may qualify for an illegal business practice. You can make an appointment but you are not sure if they will honor it. We took an appointment and nobody called us back, So we called them and we were told we cannot do oil change today and she started to provide alternative appointment after 5 days. I decided this is not a place for me. We will let BBB inform about their practices.
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May 2023 by Scott Humerickhouse
I made an appointment for 7:30 in the morning 5 days prior. When I arrived on time, I was informed that there were no workers there who could put brakes on my vehicle. I would have appreciated a phone call before I made the 35 minute commute to the Carmel location.
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May 2023 by Andrea Harrell
They were attentive and fixed what I needed them to. They identified my mystery drip and while they were not able to repair my oil pan due to staffing, they maintained my brakes, changed my oil, and drew my attention to the fact I urgently needed to replace 2 tires. They also replaced the tires. Honest people.Services: Tires
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May 2023 by Bailey Fields
I always bring my car here for an oil change. I typically call ahead to make an appointment, but they’re always quick to get me in and out. Staff is friendly and professional. They’re always having sales on their services so price always seems great.Service: Oil change
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April 2023 by Kevin B
We have had several vehicles serviced here and always fast and very professional. Would highly recommend to anyone. We also use them for our fleet of work vans. The manager here is always great to work with, she does a fantastic job.Service: Auto maintenance
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April 2023 by David Sheafer
I have used Car-X, Carmel IN for many years to repair my vehicles. I find that they are knowledgeable, trustworthy, and reasonably priced. They repair what needs to be repaired without looking for unnecessary repairs to run up the bill like some other places. Mariah does a great job of managing the place.
