-
August 2024 by matthew nuttall
In June ordered a starter. Once it was in I was informed I had to come in Monday-Friday between 10-5 since there had to be 2 people in the store. I informed them I work so it would be awhile before I could come in during those times. Went in and they no longer had my starter. They either sold it or sent it back. Wasted my time twice now. Will not return.
-
August 2024 by Jim A
Great way to get new auto battery installed! I ordered online on a Sunday morning, got installation appt same afternoon. Store associate called me soon after to to prevent any misunderstanding about my location since I'm traveling out of state - nice touch! Installation was on-time, efficient, and friendly... with a great BarBQ place nearby while he did all the work. Easy & most convenient battery replacement, faster than the auto service chains or dealerships, with a national presence of locations if there's ever a warranty issue. Price was comparable to other sellers too. Already recommend BatteriesPlus to family & friends, now I'm tellin' you too!
-
July 2024 by Tay S
Scott, Andrew, and Deonte were all extremely helpful. They installed my new battery on my 19 Chevy Malibu and the price was reasonable.
-
July 2024 by LaPrecia Sanders
I came into the store there was one guy working at the time however I came to get a key fob replacement the guy was working on it but every time a customer came in he would stop working on my device to help others which that was rude because I was there before them.Then once I said something the worker got smart stating he can put the old key back together so I take it as the worker being a little racist just because he was putting others before me when I was there first I thought racism been over with I will never ever come back to the Carmel location very racist
-
June 2024 by Archaeo Native66
I went to this store to see if they had a weather radio and a battery tester. The store was nicely laid out and easy to find what I was looking for. There were two employees at the counter. Both were very nice and professional. I was able to get my questions answered about the weather radio. The small battery-battery tester was on sale and I was glad they carried it. I asked one young guy (didn't get his name but black hair and was tall), about bringing in my phone to get a screen protector fixed and he was very helpful. Not super busy, prices reasonable, knowledgeable employees too. I will be back! Highly recommend.
-
April 2024 by Roh Ella
very fast and kind.
-
April 2024 by Connie Beery
We love the ease of ordering on line, but employees always helpful with any questions prior to ordering and also when we pick up items.
-
February 2024 by Colleen Brolin
i would give a 10 if the company answered the phone...i went to Carmel BB+ e due to needing a cable cord for portable top of the line Dell which I did not trust at another locale. Marissa, no longer manager, picked up my laptop & knew I needed a Dell cable to portal but sold me a knock off Amazon unit ...thus causing the internal port hole to extrude come out & ruin computer foreverstorer..BB+ broke internal portal piece to a $2800 DellInspiron...price increased & lost most data told data NOT ever avail by Melissa & the owner refused to file a claim to replace. Owner has insurance & said I caused problem: nope! He has insurance & refused to replace; It's very tragic as all photos gone & my daughters partner & fmr fiance tragically died just prior & every memory every photo gone...BB+ said nothing could be retrieved... black screen..gone forever due to negligence & wrong choice for power cord deliberately to make a sale...When owner not replace, i felt devastated. I had been a loyal client & trusted Marissa but she chose to hurt me & perhaps trick her owner; who knows? The owner said someone stole lights at another store & not in mood to pay!I did not take time to write Atty General; I was grieving loss & my daugter suddenly single w/3 small children; all photos gone,,,all data...years of work lost Dell XPS laptop...gone but cheating a customer by selling wrong power cord negligent & cruel.I do buy batteries & trust new employees. However this loss w/an atty would be more money from owner. Stings.
-
February 2024 by Gwendolyn Graper
Andrew was very helpful. I had called in advance and he answered my questions and he also did an excellent job replacing my key fob batteries. I am so excited about the lifetime warranty that is available. Thanks to his mentioning it, I bought it for both key fobs.
-
January 2024 by Chris Painchaud
Great friendly service, and they have every conceivable battery. I always leave with my problem solved.
-
December 2023 by Meghan Barina
Andrew was so helpful when it came to getting me the right car battery for my mini cooper as well as installing it for me. It was a much more involved process than anticipated so his willingness to be in the cold for 30 minutes was much appreciated. I would definitely come here again. He also showed me how to jump my car if needed without having to take a bunch of things out. Thank you, Andrew!
-
December 2023 by Jeannine Wiese
I use Batteries Plus for all my battery needs. I replaced my car battery which was originally purchased at Batteries Plus. Charlie was very helpful in the replacement of the car battery. I was in and out in a half hour.
-
December 2023 by Freddie Johnson
Honestly I figure out what happened to the screen protector and I actually apologize for my behavior before I found out what happen. However some people still have poor customer service and so I will raise my rating to a 2 but still won’t come back. Maybe I am not worth a screen protector but y’all ain’t worth my business either
-
October 2023 by Sarah Ely
All three gentlemen working when I went in to get fobs programmed and keys cut we're helpful, professional and upfront! These guys know what they are doing and if they don't, the figure it out and ask questions/look into it until they have answers for you! Highly recommend.
-
October 2023 by Michael Rumler
Always have my battery needs in stock at a fair price
