AutoZone Michigan Rd in Carmel, IN is known for its excellent customer service and wide selection of auto parts, including batteries, hard parts, maintenance items, and accessories. Customers appreciate the helpfulness of staff like JD, Kevin, Desmond, and Julius, who go above and beyond to assist with installations and repairs. Many mention the quick and professional service, with some saving significant money compared to repair shops. For example, one customer was able to get a new battery installed in just 10 minutes, saving over $100. Others highlight the kindness and expertise of the staff, who handle issues like loose bolts or faulty headlights efficiently. The store is highly recommended for its friendly team and reliable service, making it a preferred choice for auto parts and repairs in the area. Overall, AutoZone Carmel provides a positive experience for customers seeking quality parts and helpful assistance.
On October 23, 2024 I was extremely fortunate to have had the most patient and courteous salesman, by the name of Mr.James help answer my questions over the phone. Not only did Mr. James help me identify which lightbulb I needed, but he also helped me set up an account with this store, over the phone. Mr. James also... read full comment
August 2023
The voltmeter on the old Jeep flatlined just as it started to get dark. The battery was new, so I thought maybe the alternator had gone out. Pulled into the store to get it checked. It was close to closing time, but Michael came out with the tester. He found a bad battery terminal, took care of it. and had me back on the... read full comment
March 2025
Erich was so helpful and went above and beyond to help me find the product I needed and help me install it. I was able to get the issue resolved pretty quickly. Thank you so much!