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October 2023 by Carl Olsen
This Credit Union contracted with some cop wannabe armed and wearing a tactical vest tresspassing and snooping around my property in the night. After having a conversation with him and finding out he was looking to do a repossession, I politely let him know that the person and vehicle he was looking for was not here and that person had never lived here. He then continued to try and use subtle threats and intimidation and refuse to leave the property even after being told he was tresspassing several times. He only left when I made it very clear that I was also armed and willing to use force against him if he didn't quit harassing me and trespassing on my property. I called the credit union the following day to speak with them about the situation and they didn't seem to care and just said that is normal behavior for their repossession people. In other words, this Credit Union is okay Contracting with and condoning criminal acts for repossessions. I won't be doing business with this Credit Union and recommend others to find somewhere more professional to do their banking.
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September 2023 by Renee Evans
I recently visited the Michigan City location with some concerns regarding my accounts. Hannah Bekelya was extremely helpful. She answered all my questions and helped me get everything figured out. Thank you Hannah!
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June 2023 by AMC
Spoke with Ashley today, lowest IQ in the box of rocks she came from! Gave me the wrong number and had a nasty attitude doing it. I detect a deep sense of nepotism in this place.
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April 2023 by Jonathan Holman
Getting a loan for my new car was quick and easy, everybody was super helpful with walking me through everything and answering any questions I may have had. Marlene in particular was a great help.
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March 2023 by Barb Fortner
This is the best bank. Tremyya is the best teller. She is so friendly and helpful.Feels like visiting a friend.
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March 2023 by Nick Knight
John Fig is the best! Best credit union around
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January 2023 by consign consign
UPDATE. 2 of the managers called apologizing. Both seemed geniune and assured me they'd deal with the problems. Especially Hannah who was so disrespectful. We've done business here in the past but I do believe management is addressing the situation and this was an Isolated incident. WIth difficulty for everyone getting and keeping qualified staff, I appreciate their attempt to resolve our issue. System won't let me change review but I did want to post an update. "Only received 1 star b/c system won't let me do less. We bank with several credit unions but came to Alleguis for a better interest rate on a motorcycle loan. The lady who took the loan app over the phone was nice but she scheduled a loan closing & opening a joint savings in Burns Harbor. We got there, no one knew anything about it. We waited about 45 minutes and left (after both taking the afternoon off work). We were given a card for a loan officer in Burns Harbor. Both emailed and left a message. No one responded UNTIL we called Anna and told her we weren't getting a call back, then suddenly the loan officer left a message. We decided that was not the branch for us so scheduled with Hannah in Hobart for a 3pm appointment. We walk in, she was grabbing her stuff and leaving. Hannah showed back up 20 minutes later. Was on the phone complaining about other members then called us into her office. Her first words were "I'm going to be totally honest with you, I don't have a clue what's going on". I, the wife of the man who was taking out the loan AND the person who was going to be on the joint savings account started to explain. Hannah looked directly at my husband and said "I can't talk to her, I have to hear it directly from you". That was it! My husband was furious. nearly 25 years of marriage and we handle things a certain way. My husband looked at me and said "we're done, let's go". He couldn't believe how HANNAH disrespected me. He was sitting less than a foot away from me. This wasn't a privacy issue, he was right there! It was extremely rude and unprofessional. I was a BankManager at a very large bank in NWI for years. You just don't treat people that way. Needless to say, we've decided not to do business with this Credit Union. UPDATE: Amy the manager called me, she does seem to sympathize with us and feel her employee was out of line. Hope Hannah is repremanded!"
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July 2022 by Allen Long
I have been a member for over 40 years. They are always helpful, their car loan rates are always competitive. But most of all , great people and great service!
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November 2021 by tamika windham
Been here with this credit union for over 15 years. They do not do first time home buyers loan.
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October 2021 by Rich Schreiber
Been there for over 10 years and they've been great all ten years. The ladies at the Burns Harbor location are fantastic and always greet you with a smile and hello.
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August 2021 by John Schmidt
They have always been there for me for over 20 years great employees ,special thanks to mellisa she goes the extra mile.
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July 2021 by Bridget Davidson
Always very slow service at the Michigan city location. They left me sitting at drive up window for over 10 minutes without any notice of why or reason. After asking I think they had 1 teller working driveup and interior of bank. Poor customer service. They also recently stopped processing PayPal orCashApp ttransactions .
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June 2021 by Anthony Abegg
I've been working with Gary since setting my account up and he's been great helping me out every step of the way. They offer great products and services and are very competitive in the credit union marketplace. I look forward to deepening my relationship with them moving forward!
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March 2021 by Christina Ross
You have to tell them every single time you leave the state otherwise they warm your card. The fraud department doesn't even call you to verify! One of their employees warmed my card bc i live in Michigan and worked in Indiana ( been that way for over a year!) and saw transactions in 2 states. No phone call then either. I do a lot of online purchases and their fraud department wouldn't even let Walmart go thru until I called them. I understand about protecting me but it's super ridiculous!
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March 2021 by Amy & Greg Satoski
Worst service ever cant get anyone to answer the phone or call me back
