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August 2024 by Sam Smith
I bought a truck from there and after a while title never came so they let me pick a different truck out Leah was very helpful not the first truck I bought from them and won't be the last very good people to work with and helps u out when needed highly recommend
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July 2024 by Adam Wilson
Sold a truck to my buddy and can’t provide the title and his temp tag expired May 27th. They are lying and refusing to make it right and now just screen his calls!
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July 2024 by Debbie Papke
This place is a joke. Do business with them at your own risk. Bought a truck there. It needed the left blinkers fixed. More than just a bulb. Leah told me she would get it ordered and they would install it. I called days later to ask about the part and was told they don’t have any mechanics working there! It’s been weeks and I still don’t have the part. No one has called me. When I am spending $21,000 on a vehicle I appreciate a little bit of follow thru. Any place that can’t follow thru with what they promise does not need my business. Hey Leah, I’m still waiting!!! Only been pulled over and once for not having those lights so far. Go somewhere else that really wants your business! Just an fyi. I have married. The account is under my married name of Papke. And it’s been a month and I’m still waiting on the part for my truck!
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July 2024 by Amanda Jones
The receptionist is difficult. She acted like we were an inconvenience to even talk to. She wouldn’t take her earbuds out to help us. She had the phone hanging from her shirt. We had questions and she never called us back. PS… send your husband she will treat him different than she treats you.
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March 2024 by Serena Shyanne
I understand repoing a vehicle that got behind on payments, but refusing to give someone personal property out of their car after taking it while inside a gas station is ridiculous. Obviously the person wasn’t making payments because they was unable too so what makes someone think they can afford almost $800 to be able to just retrieve property? Will NEVER recommend Scott’s Auto to anyone again.
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January 2024 by Ashley Gilstrap
This place is a joke don’t go buy nothing from them. I called the same day I got my car an told them it was making noise an they said I couldn’t bring it back. A week later I had to have to towed from Louisville cus the alternator went out they still didn’t do anything. I called an told them about it the lady said bring all ur receipts in an
I would get my money back. Top it off they lied about the radio an said it was the one that come with the car so I took off work went to Seymour to get it looked at for them to tell me it not the one that goes in there. Needless to say they got the car back an i left with nothing but in the end I got the better deal.
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January 2024 by Nathan Shepherd
Extremely disrespectful staff. Unfortunately, I switched banks and forgot to update payment through Scott’s. They took the truck then refused to give me my personal belongings out of the truck after I couldn’t pay the $750 fee for them coming to the house and driving the truck back to their lot.
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August 2023 by Ronnie Scherer
The people who I dealt with were nice.However, I got a car with a bad battery. I would think they would give you at least a 2 year old battery, mine was 5 years old. I had to buy a new one shortly after getting back to Bloomington. People just make sure your "as is" has a good battery, at least. Maybe ask for one.All their stock can be found online. Their prices are higher than other places probably because they do fixes on cars that have been in an accident. (Just know that. Because other places are $5000 cheaper) and to get your proof of payment you HAVE to give them your credit card number and info. They just cannot send an email without it.
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August 2023 by Elijah Hehman
Won't let me but id give them Half a star don't come here. They lie through their teeth about payments and vehicles. Car said it had A/C it didn't. Car said ran great it didn't had to spend over $800 to get it fixed. And when I tried getting a different car they wouldnt let me said I had to get the one they gave me.
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June 2023 by Dan Lydle
I wouldn't take my dog here. This place is a joke. The only thing they're decent at is lying. I suggest you don't take your money here. Customer service is non-existent if you're lucky. If you do get to talk to customer service you'd have a better time talking to your ex-wife that hates your guts. These people are crooks, they only see you as a next victim not a client.
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March 2023 by Beth Salas
Just bought my first car at Scott's and the process was so easy and quick. The lady at the front desk was super helpful on everything. She made buying a car easy. The staff is friendly and nice. I would recommend this place to anyone who's looking to buy either their first car or a new car.
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March 2023 by Becky Smallwood
I would definitely leave negative stars if I could! My son amd daughter in law bought a car from them today. Didn't even make it home and it over heated. Which is less than 25 miles. Ultimately it's a blown head gasket. Contacted the dealer again...less than 3 hours after buying the car and was told its "as is you're stuck with it". My son checked oil, antifreeze everything. It was all clean. I'm sure they made sure it had fresh fluids before they got there. Life is hard enough on these kids starting out!Why be a crook and make it harder!
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March 2023 by Beverly Shelton
Amazing customer service! They are definitely helpful and good merchandise. Bought a 2013 Chevy equinox with low miles and great condition! Leah was very helpful during the whole process and was quick and easy as far as purchase process!
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March 2023 by Melody Asher
Got 2 vehicles. Works with you and very friendly with everyone even with my son. Recommend getting a car with them
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February 2023 by Kayla Smith
Absolutely love scotts! Theyve done my family amazing! Have never gotten a bad vehicle! Super friendly and helpful staff! Would recommend this company to everyone!
