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February 2024 by Tay Hiler
They cut my power off on the 13th and my bill wasn’t due until the 24th when I asked about it they said that they couldn’t do anything until a reconnection fee was paid even though they cut it off early I wouldn’t suggest living anywhere where they service
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January 2024 by Lara Huffington
I've never had a problem with my service, but I've also never paid such an outrageous amount either. Never thought I'd miss Duke.
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December 2023 by D C
Both young ladies were extremely friendly, informative and helpful.
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November 2023 by Melissa Hall
Recently much improved
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August 2023 by Justin Wayne S.
HORRIBLE! Disconnect you IMMEDIATELY ove 90 cents but take half the day to turn it back on. a process that should take 30 mins MAX.
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March 2023 by joyce welch
Can not contact them to order security light. If someone wanted new service they can't get thru the options they provide on their phone.
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March 2023 by G Dotts
Arrogant and rude contractors failed to show up on time and when was scheduled to do so and the office personnel for fiber optic was just as rude and unprofessional
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March 2023 by Mason Scherzer
As an electrician of 5 years this was the absolute best service I’ve ever received for an on- off disconnect and they actually stuck around and helped! Brian was too notch super professional kind and curious and won’t be forgotten. Please continue your process as Brian was superb
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March 2023 by Larry Rose
I have been without power for over 4 hours. The electric is outrageously expensive yet the infrastructure must be awful as power outages are so frequent and then repairs so slow. Invest some money is keeping things up to date or some information after all these outages would be nice
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March 2023 by Jeremy Neal
This place has outrageous fees. Feels like a total rip off just getting electric turned on.
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March 2023 by Ralph D Gary
I have been a Jackson County REMC Customer since November of 1993. Customer service has always been very good. I have never had any problems/issues with any employee. Their repair people are on the Job quick as possible.I'm also an REMC Fiber Customer now.
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March 2022 by Vernon Olsen
Everybody that works there is great, I’ve had them come out and cut trees down for me I’ve had them install fiber and everything they do is been done excellent they get the power back on when it’s off they just do an outstanding job thank you‘
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March 2022 by Rachel Casey
Easily the most ethical company I’ve dealt with. Their Internet is unmatched- I live wayyyyy in the country and have had one issue that they knew about and were fixing before I even noticed it! Cannot recommend them enough.
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March 2022 by Sherry Tabor
We have had wifi through remc for several months now. Not at all satisfied.
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March 2021 by Soviet Spartan
Outage for the past almost 11 hours! Nothing's been done still and we haven't had our fiber internet from Jackson County REMC since then. Too many wifi problems I've had with their fiber internet providers! RIP OFF!!
