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September 2024 by steven mcelhiney
doesnt allow phone calls to humans anymore, completely automated prompts that might take you to a person eventually, if it doesnt hang up on your first, and then when you reach a supposed person it turns into leave us voice mail well call you. back in a hour. im not a walmart fan but at least they still answer the phone and have better hours of operation
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August 2024 by Joyce ann Wheeler
I was looking for aveeno body wash took 15 minutes to find no assistance was available
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June 2024 by Linda Watson
Good place
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May 2024 by Raymond Robinson
Worst pharmacy I’ve ever and I mean ever had to deal with… It has really went downhill for A few years, but it has gotten worse !!! They have their priorities all messed up !! You can wait for 10 minutes before anybody even acknowledges that you’re standing there… And when they do acknowledge you, they act like you’re bothering them !!! Some changes definitely need to be made… Not that it matters, but I’m pulling all my prescriptions out and taking them elsewhere…
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March 2024 by Dave
New pharmacist (dark hair/glasses) is extremely rude, talks to his techs like trash, and talks down to customers… and the older female tech with long black hair (always wrapped up on her head) also EXTREMELY rude, doesn’t want to help customers or answer questions about medications, acts like it’s a hassle for her to do her job…. As for the 2 younger female techs, they are absolutely amazing. Super helpful, super nice.. the current pharmacist does not deserve these 2 girls
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January 2024 by D
First off just let me say, the employees are excellent. I’ve had no issues with absolutely anybody, except for the store manager. The guy literally talks to his customers like they work for him. Definitely won’t be returning.
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October 2023 by Terryn McCall
STAY AWAY!! Do not shop here or work here, Jason herod will harass you and make you feel uncomfortable and corporate will do nothing about it. STAY AWAY!!
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March 2023 by Dan Diercks
Our family has always received excellent service at the Cambridge City, Indiana, CVS store. We hope there are no plans to close this store since it is the only pharmacy within a few minutes of our house.
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March 2023 by Dan and Polly Frank
Ok place to stop. Spent little time there.
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February 2023 by April B
It's pretty expensive that's for sure, the pharmacy and all the staff seamed nice.
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January 2023 by Sherry Henson (Toots)
The employees there were very helpful and friendly.
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January 2023 by LaCinda Terry
The male Pharmacy employee with Black hair wears glasses is very rude!Said I wouldn't die without my sugar being checked .Was in need of sensor and my script ran out and I didn't know.Really! My sugar goes off the charts at times from pain due to Cancer and stress. Very rude person needs another job.Wonder if he is Diabetic, dealing with Cancer. I've been dealing with 2 and aftermath of over 40 radiation treatments and chemo .Rude! Rude! Rude!The gals there are pretty nice.I'm sure their job is tedious and stressful too but they are nice.
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October 2022 by Carrie Short
Brownstown is a small town so when you go in their CVS you get the same feeling. Seems like everyone knows one another and they are very friendly and helpful. Especially the one Pharmacist which I can’t remember his name but he is a little taller than me (I’m 5’1) and wears glasses. He is the absolute best! Very helpful and friendly. This CVS is the best!
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May 2022 by Sonia “Cher” Hackman
Customer service is great they always happy to help out.
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May 2021 by Heather H
I stopped in this morning after leaving the dentist, to see how long it would take to have my prescription filled before I headed home. I live in Bedford, so thought I would just stop here first and try to save time. I stood at the drop off window in plain view of two pharmacy employees, who continued to ignore my presence even after several minutes. One male employee and one female employee whom I could plainly see her look at me out the corner of her eye, and still ignore me. Finally I left. This behavior is completely unacceptable, at any business!! These employees obviously need some customer service training. Just keep in mind, without your customers, you wouldn’t have a job!! I did call and speak to the manager, who said she would speak with them. She apologized for their behavior. I sincerely hope she does speak with them like she said she would. I won’t be frequenting this establishment anymore when I happen to be in the area. I would’ve given zero stars if possible, except for the fact that the manager did offer some assistance with the issue. She was also very nice while speaking with me over the phone!
