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“We just moved from NJ to Zionsville. This store has been the go to store and wanted to say the response that I got from the store. These employees working in the store behave so good to each one of the customers. Customer satisfaction is very important for them. Wish all stores have these kind of employees for the store to grow. Extremely satisfied and a big salute to their hard work , knowledge on the service , Commitment and customer service.”
“Liam stayed after hours to help me and did an AMAZING JOB!!!! It was pandemonium in there at the hour of 5pm, and Liam was alone with zero anyone to help, and KILLED IT!!!! UPS OWES THIS PERSON A RAISE FOR REAL!!! #recognizeloyaltyandtalent”
“The store needs to update their hours to reflect when they are open. The hours posted on Google reflect what they have in their window. However the store generally opens at least 1 hour later and closes at least 1 hour before posted times.”
“I always have a great experience with this UPS store, but today was especially good, they were understaffed and VERY busy but remained chipper and very willing to help in any and all ways possible! & they were going through a remodel so their store was a little out of organizing.”
“Had Pak Mail pick up, package and ship a very heavy item from a local auction house. I was extremely happy with their work and prices, Very friendly staff that did a great job packing & shipping my item safely.”
“I have an important job interview tomorrow and needed some copies of my resume. Ran into an unexpected issue in the store. Sean helped me out more than he might understand, and I think he deserves a fat raise.”
“This place is fine but UPS couldn't help me. My wife ordered something and it was shipped to an auto parts store on the south side of Indy. No idea why. She had no reason why thebitem didn't get shipped to our house. We have deliveries all the time from UPS.”
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“I’ve shipped out a couple of my books here, never had any issues!As it is, directly from their site:Small businesses are the cornerstone of the global economy, and UPS is committed to supporting their growth and shared success. Our second annual survey of small and medium-sized businesses (SMBs) asked more than 4,700 owners in 12 countries what makes their companies resilient – and what challenges still stand in their way.”