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March 2024 by Cheyanne Brown
Tiffany was super friendly, she was very helpful. I came here overwhelmed and she made me feel completely at ease. Fixed my car overheating super fast! She’s amazing☺️
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March 2024 by Chad LaRoche
Quick, curteous, and professional!
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March 2024 by Bret Kelley
All the techs were nice, professional, efficient and SMILING! Nice experience and I will return.This group of folks are great and fun.Service: Oil change
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October 2023 by Michele
It was my first time being to the Brownsburg location. Everyone seemed in good spirits and the vibe was welcoming. Ann’s we’re all my questions with a smile and even informed me of info needed and advice. I will be returning for sure!Service: Oil change
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October 2023 by Max Schultz
Excellent customer service. The team was highly educated and very professional! Best play to go in town.Services: Air & cabin filter replacement
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October 2023 by Kelsey Wheeler
Fast, easy, a little pricy but well worth it, to not have to deal with waiting/scheduling an appointment.Service: Oil change
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October 2023 by Mark LeRette
Had to stop overnight on Saturday on way to Cincinnati due to bad wheel hub. Only one other place in town open on Sunday and no tech that could do repair.These gentlemen found the part I needed quickly Sunday morning and got me on my way. They do a fantastic job. If you need filter changed they will show it to you. Professional and friendly. Can't recommend enough.Service: Steering & suspension repair
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October 2023 by Amanda Hall
At Jiffy Lube in Brownsburg they explained everything and helped me make an informed decision about the purchase. I also appreciate them for checking out other things they noticed and giving me an estimate. The manager and crew never fail to have a smile on their face! Jiffy Lube earned my full recommendation and with service like that, you would be foolish to go anywhere else.Service: Oil change
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September 2023 by Jason Myer
I want to be very clear on the fact that my one star review (I would’ve given zero stars if that were an option) is 100% based on the attitude and lack of professionalism from the manager there named Tiffany.Ethan and the rest of the crew did an incredible job and did it very quickly when I took my company truck in for an oil change. But as soon as Tiffany figured out that my stepson is a former employee of hers her attitude towards me completely changed. She made snide comments like “I’m not touching that truck” and proceeded to make her way around to the other employees speaking under her breath then would turn and look at me and laugh.I will be the first person to admit that my stepson may not have been the ideal employee but at the end she was the poorest excuse an example for management I have ever experienced. As I was leaving after having absolutely no interaction with me she yelled out “have a nice day“ from a distance. Then as I drove down the road in front of the dealership she literally stood in the middle of the bay door and gave me a smart aleck wave.It was clear that she was doing everything she could just to make my step son “go away“. He was trying to work, better himself, and be a better employee but she clearly had decided that she was not going to give him that chance. And rather than just having the guts to do her job as a manager and tell him that, she just continued to cut his hours. At the very end she suspended him after he got sick at work, went to immediate care, and even came back with a doctor slip from them! Yet while she was on vacation and the store was in trouble she knew that he was the only one that knew how to help, she had the nerve to text him and tell him to go in and help them figure it out but don’t clock in.I had questioned some of the things my stepson had said about her. But she proved him right tenfold with her comments and actions today.I feel sorry for the other employees that work there
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August 2023 by jake olsen
Didnt catch the name of the middle age guy who was there around 3:00 on 08/12/23, but props to him for great customer service! Just needed to have them loosen my oil filter so I could do an oil change, whoever did it last time put it on too tight. And the middle age guy offered to take the filter I had already bought and put it on for free! Hats off to you sir. Highly reccomend.
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August 2023 by indywheeler
I pulled in the lot at 6:58 not knowing that they closed at 7pm. I was fully prepared to leave but they had me come ahead in. Not one complaint, happy to do their jobs. They’re a great group of professionals and did the oil change at a reasonable price. I’ve been a loyal customer for years and plan to keep going back.
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August 2023 by Brandy Fifer
I was very surprised at how they talked badly about my vehicle while I was sitting in it. They must have thought that I had the windows up. Also ... they never checked my lights or my wiper blades and didn't top off the fluids like the receipt said. I sure hope my $110 oil change was at least successful. Been going here a long time. Really surprised this time!
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July 2023 by Aaron Packard
Going to try other places now. They're nice people and all but an accumulation of little things has made me want to move on. Got my oil changed and when I got in my car there was oil residue on the steering wheel. They don't bother to show you the old air filter if it's replaced, like they used to. They're quick but its made me lose confidence that they're actually checking everything that they claim they are.Service: Oil change
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July 2023 by Melanie Hurst
Good group of guys. Very friendly and courteous.Van runs great after the oil change. And the entire experience was around 30-40 minutes.Highly recommend!Services: Air & cabin filter replacement
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July 2023 by Abbi Martin
Outrageous price for an oil change, and they added coolant but didn’t screw the cap back on, shut the tube outside of the hood, and probably a third of the coolant flew out on top of my car. I laughed out loud because if I had known they wouldn’t finish the job I’d have just done it ?♀️Service: Oil change