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8AM - 5PM
900 E 56th St, Brownsburg
Banks
“We have had an account at IMCU for many years. We recently opened a second account and an account for our son. We have also had a vehicle loan through IMCU before. We have always been treated well and have been very happy with our banking experiences here. Most recently, upon opening our son’s account, we met with the branch manager of the Brownsburg branch. She was very friendly and helpful and made some great suggestions for our son as this is his first experience with his own bank account and establishing credit. We look forward to continuing doing business with IMCU for many years”
“This branch is the definition of excellent customer care. So much so I often skip calling corporate to be able to work with them. I like to be thorough with everything and they can and will find the solution to any problem you may have. Alongside this if you're not well versed in something they take care of you nonetheless. If you're looking for a business centered around their customers this branch is the one that sets the bar!”
“Best bank EVER!!! They are so helpful when you don't understand something and they don't ever make you feel bad for not knowing what you're doing.”
“Best customer service! Hours that work for the working people! Accounts are kept updated accurately and timely! Only complaint would be no off site ATM's...”
“Ran into an issue a few weeks ago that was entirely of my own doing, but the bankers at this particular branch (Brownsburg IN) were absolutely amazing. They were incredibly nice about the issue and took the time to keep meeting with as we worked through it. Mr. Ethan Hess was particularly helpful, he took the time to keep meeting with me, trying new approaches to the issue, etc. He always made time to talk over the phone or meet in person as I needed. Truly an incredible person, and I highly recommend meeting with him to resolve any bank issues.I can't speak as highly of Chase's fraud and legal departments however. You get put on perpetual holds and call transfers, and it almost feels like every person you talk to either has no clue what's going on, or doesn't want to take any responsibility to help resolve your issue. Expect to spend hours on the phone if you run into an issue with these departments. This is, again, where having a good in-person banker will help a lot, and I recommend the bankers at this branch of Chase.”
“Phenomenal customer service who are incredibly empathetic and understanding that sometimes life knocks you down and it takes a second to get back on your feet. So thankful for you guys!”
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“We recently worked with Kevin Hall on our commercial loan and had a great experience. Kevin was very responsive, willing to meet regularly and explain things at a level that we could clearly understand.When making a big investment like this, especially when it’s your first one, it’s great having peace of mind and feeling like the bank is on your side throughout the process; not to mention that it’s just nice working with good people!I’d definitely encourage you to contact Kevin & the State Bank team with you loan/financing/general banking questions. ?”