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January 2024 by Angel Grimes
Did a comfort exchange and they were more than accommodating. Always treated us with respect and kindness. Will always come back for future needs.
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December 2023 by Lisa Holmgren
Very knowledgeable about the different types of mattresses, and there longevity. Gave us enough space to choose a firmness we both enjoyed, before giving us information.
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November 2023 by Megan Li Calzi
Our experience at American Mattress was superb. The manager, Blain, was knowledgeable, friendly, and approachable. He asked questions and listened to what we were looking for in a new mattress. Blain took the time to show us multiple choices that would accommodate both my husband’s and mine needs. His professionalism and personable demeanor are what ultimately lead us to purchase our Purple mattress from his store versus the others we shopped around.
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November 2023 by Braxton Myers
Experience was great. Every question was answered correctly and honestly plus Blane was great and helped us through the whole process.
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September 2023 by Adrienne Galyen
My husband and I had a very nice experience when we walked into American mattress. We were needed by Blaine, who was very pleasant asked us what type of mattress we were looking for. His first question was actually the selling point for my husband. He asked us if we would rather sink into the mattress or lay flat on top of it. And then he proceeded us to show the mattresses that we said we were interested in, gave us pricing on all of them. He explained the differences between the two mattresses that we were wavering between. He also gave great recommendations on a mattress protector. Overall, it was a very great experience, very pleased with our purchase.
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September 2023 by Robert Carter
Very nice and knowledgeable sales staff. Very informative and helped make our mattress selection based on our wants and needs. Not pushy at all.
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September 2023 by Ronald Washington
Blain was awesome! He is very knowledgeable the brownsburg location has phenomenal service! Thanks for helping me with my first large mattress purchase! I definitely recommend to family and friends. Ask for Blain!
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September 2023 by Glenda Gordon
America Mattress has been there for each family bed purchase. Sales people at Brownsburg Indiana are knowledgeable and friendly. We love shopping the sales.
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September 2023 by Victoria Turner
Very polite worker, answered all my questions with kindness. Loved coming in and are actually interested in buying. Thank you so much Braiden Roe.
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August 2023 by JoAnne Horn
I had a very pleasant experience purchasing a bed from this business. The salesman was knowledgeable in answering questions. Not at all pushy. Gave me time to think of what I wanted and needed. Suggesting and showing other products that also may have benefits for me. I would visit this store again and will tell anyone needing this product to visit this store. At 80 years old I will probably not need another bed but I have a nice family to tell. And we all have friends.
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August 2023 by Alaina Thomen
Exceptional, friendly customer service. I needed a mattress same day and they were able to provide that to me. Prices were very reasonable. The salesman was very knowledgeable on the mattresses and protective covers. To top off a great experience, they loaded my vehicle up and made sure everything was secured.
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August 2023 by Macie Jackson
**update: called Brad and he took care of it for us! Thank God! I couldn’t imagine being stuck on the firm mattress we originally picked out for 10+ years. I don’t think that mattress is bad (Restonic SL 1000 Firm), it just wasn’t the right one for us. Brad heard about our issue and since it had only been 150ish days since we bought the first mattress he allowed us to go ahead and exchange for something else. He even recommended one that he thought would work better for us once he heard how we sleep (Restonic SL 1000 Plush). We went back to the store the same day and ended up picking the mattress that Brad recommended. Thank you so much for taking the time to help us out!!Bought a firm mattress from them in March thinking it would help with my back pain..was told that the $3000 mattress would take some “breaking in” before we would think it’s comfortable. Well, here we are in August and we hate the mattress and want to trade it for something less firm. We would even pay more than what we paid for the original mattress to just get something we like! They told us that even though it’s barely past the 120 day trade in window, “there is nothing they can do about it now.” Any company who thinks like this is not customer service oriented and they will not be getting my business again in the future!!
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July 2023 by Suzi Runge
We were greeted when we arrived. We felt no pressure and manager was very friendly and knowledgeable. By asking some key questions he saves us a lot of time!
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June 2023 by sherrisa myers
Kaidence was friendly and professional. The prices were competitive and I was made to feel that our experience mattered. True great customer service is hard to find now days, they have it right at the Brownsburg location. We will definitely shop here again.
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May 2023 by Adam Itczak
Very knowledgeable staff that didn't pressure us. Also willing to negotiate against competitor prices. Great experience.
